Technical Implementation and Support Specialist

2 weeks ago


Mumbai, Maharashtra, India Syncup Full time

Job Summary

We are seeking a skilled Technical Implementation and Support Specialist to join our team at Syncup. As a key member of our team, you will be responsible for ensuring the smooth operation of our systems and providing top-notch support to our customers.

Key Responsibilities

  • Perform preventive and break-down maintenance at project sites and customer locations
  • Keep track of activities related to company products at the customer end to anticipate faults and possible interventions
  • Develop and maintain knowledge of various sensors, data acquisition, single-board computers, I/O cards, power supplies, and other related technologies
  • Provide hands-on support for resolving problems related to the VME 64 hardware platform
  • Establish and maintain strong relationships with customers by examining complaints, identifying solutions, suggesting improvements, and recommending system enhancements
  • Accountable for establishing service by studying system requirements, ordering and gathering components and parts, completing installations, and performing acceptance tests

Requirements

  • Strong technical skills and knowledge of VME 64 hardware platform
  • Excellent communication and problem-solving skills
  • Ability to work independently and as part of a team
  • Strong customer service skills

What We Offer

  • A dynamic and supportive work environment
  • Opportunities for professional growth and development
  • Competitive compensation and benefits package


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