Technical Implementation and Support Specialist
1 month ago
Job Summary
We are seeking a skilled Technical Implementation and Support Specialist to join our team at Syncup. As a key member of our team, you will be responsible for ensuring the smooth operation of our systems and providing top-notch support to our customers.
Key Responsibilities
- Perform preventive and break-down maintenance at project sites and customer locations
- Keep track of activities related to company products at the customer end to anticipate faults and possible interventions
- Develop and maintain knowledge of various sensors, data acquisition, single-board computers, I/O cards, power supplies, and other related technologies
- Provide hands-on support for resolving problems related to the VME 64 hardware platform
- Establish and maintain strong relationships with customers by examining complaints, identifying solutions, suggesting improvements, and recommending system enhancements
- Accountable for establishing service by studying system requirements, ordering and gathering components and parts, completing installations, and performing acceptance tests
Requirements
- Strong technical skills and knowledge of VME 64 hardware platform
- Excellent communication and problem-solving skills
- Ability to work independently and as part of a team
- Strong customer service skills
What We Offer
- A dynamic and supportive work environment
- Opportunities for professional growth and development
- Competitive compensation and benefits package
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