Technical Implementation Specialist
3 weeks ago
Job Summary
As a Technical Implementation Specialist at NTT DATA, you will play a key role in delivering technical solutions to our clients. Your primary responsibility will be to provide technical support and implement software and hardware solutions to meet their complex requirements.
Key Responsibilities:
- Interact with clients to understand their technical requirements and implement solutions accordingly.
- Configure and troubleshoot software and hardware systems to ensure optimal performance.
- Escalate unresolved problems and issues to relevant third-party teams.
- Provide training and coaching to junior team members.
- Assist in the development of standard operating procedures for installations and fixes.
Requirements:
- Bachelor's degree in Computer Science or related field.
- Strong experience in technical implementation engineering or similar role.
- Familiarity with Terraform and Kubernetes.
- Excellent customer engagement and communication skills.
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