Incident Resolution Specialist

Incident Management Role Overview At LotusFlare, we seek an experienced Incident Resolution Specialist to manage critical incidents and drive seamless service restoration. Key Responsibilities: Manage critical incidents, facilitate triage of issues, and engage technical support teams for service restoration. Ensure consistent ITIL-aligned...

Role SummaryLotusFlare is seeking an experienced Incident Manager to join our team. As an Incident Manager, you will be responsible for managing critical incidents, facilitating triage, and engaging technical support teams. Your primary goal will be to ensure seamless service restoration and effective communication with stakeholders.Key...

Job SummaryWe are seeking a highly skilled Incident Manager to join our team at LotusFlare. As an Incident Manager, you will be responsible for managing critical incidents, facilitating triage, and engaging technical support teams. You will also ensure that ITIL-aligned Incident Management processes are followed, and document details related to major...

As a key member of the Fujitsu team, the Service Process Specialist plays a critical role in ensuring the effective management of incidents, changes, and problems.Responsibilities include monitoring and recording information, adhering to procedures, and escalating issues as necessary to deliver required service levels.The ideal candidate will have excellent...

Job Title: ITIL Incident Management SpecialistLocation: [Pune, India]Department: IT ServicesReports To: IT Service Management LeadPosition Overview:The ITIL Incident Management Specialist oversees the incident management process to ensure timely resolution of IT service disruptions and minimize business impact. This role involves coordinating between various...

As a Case Resolution Specialist at Practicology, you will be responsible for addressing various issues related to product listings, inventory management, and customer service on Amazon Seller Central and other marketplaces.Key Responsibilities:Initiate cases and ensure accurate documentation, including relevant information and attachments.Monitor case status...

Key Responsibilities:As a SOS Support Engineer at MICHELIN, you will be responsible for providing timely and effective incident management, service request handling, and change management. You will participate in the analysis of root causes of incidents and contribute to the continuous improvement of the team.Key Deliverables:Urgency identification and...

Incident Management RoleAt LotusFlare, we are seeking a skilled Incident Management Specialist to join our team. As an Incident Manager, you will be responsible for managing critical incidents, facilitating triage of issues, and engaging relevant technical support teams. Your primary goal will be to coordinate service restoration activities and communicate...

As a Financial Account Resolution Specialist at UPS India, you will play a vital role in ensuring the smooth resolution of customer payment issues.Key Responsibilities:Job Duties:Identify and resolve basic and routine payment-related issues impacting customer accountsEffectively communicate with customers to understand their payment concerns and provide...

Job DescriptionWe are seeking a highly skilled Senior Client Resolution Specialist to join our team at AuthBridge. This is an excellent opportunity for someone who is passionate about delivering exceptional client experiences and resolving complex issues.About the RoleIn this role, you will be responsible for managing end-to-end client queries, ensuring...

Job SummaryF337 Deutsche India Private Limited, Pune Branch is seeking a skilled Production Specialist to join our team. As a Production Specialist, you will be responsible for providing specialist leadership to one or more Operations Support teams.Key ResponsibilitiesEnsure that the Service Operations team provides optimum service level to the business...

About the RoleWe are seeking a highly skilled Senior Incident Manager to join our team at FIS. As a key member of our global operations team, you will be responsible for providing 24/7 support and management of incidents throughout the incident lifecycle within a production environment.Key ResponsibilitiesAct as the focal point for incident review and...

Job Title: Flexcube Support SpecialistJob Summary: We are seeking a skilled Flexcube Support Specialist to join our team at Clover Infotech Private Limited. The successful candidate will be responsible for providing technical support and assistance to our business users.Technical Support: Provide technical support and assistance to business users on FCR and...

Network Infrastructure Specialist RoleAs a Network Infrastructure Specialist at NTT DATA, you will be responsible for providing a managed service to clients to ensure their IT infrastructure and systems remain operational.Key Responsibilities:Proactively identify and resolve technical incidents and problems.Restore service to clients by managing incidents to...

DescriptionF337 Deutsche India Private Limited, Pune Branch is seeking a highly skilled Application Support Specialist to join our Service Operations team. The ideal candidate will provide 2nd Level Application Support for business applications used in branches, by mobile sales or via internet.Key Responsibilities:• Manage support activities for service...

Job SummaryF337 Deutsche India Private Limited, Pune Branch is seeking a skilled Service Operations Specialist to join our team. As a Service Operations Specialist, you will be responsible for managing support activities for service operations, including troubleshooting and solving incidents and problems/service delivery.Key ResponsibilitiesManage support...

Job Title: Production SpecialistJob Summary:We are seeking a highly skilled Production Specialist to join our team at F337 Deutsche India Private Limited, Pune Branch. As a key member of our Service Operations team, you will be responsible for providing specialist leadership to one or more Operations Support teams.Key Responsibilities:Ensure that the Service...

Job Title: Senior Customer Advocacy Specialist Job Summary: We are seeking a highly skilled Senior Customer Advocacy Specialist to join our team at AltaReturn. The successful candidate will be responsible for coordinating and facilitating bridges for critical and high incidents, ensuring timely resolution and effective communication. Key...

Job DescriptionF337 Deutsche India Private Limited, Pune Branch is seeking a highly skilled Production Operations Specialist to join our team. As a key member of our Service Operations team, you will be responsible for providing specialist leadership to one or more Operations Support teams.Key ResponsibilitiesEnsure that the Service Operations team provides...

Job Title: Senior Customer Advocacy SpecialistWe are seeking a highly skilled Senior Customer Advocacy Specialist to join our team at AltaReturn. As a key member of our customer success team, you will be responsible for ensuring timely resolution and effective communication during critical and high-incident situations.Key Responsibilities:Coordinate and...