Incident Resolution Specialist

Job SummaryWe are seeking a highly skilled Incident Resolution Specialist to join our team at LotusFlare. As an Incident Resolution Specialist, you will be responsible for managing critical incidents, facilitating triage of issues, and engaging relevant technical support teams. You will also be responsible for coordinating service restoration activities and...

Job Title: Incident ManagerAbout the Role:We are seeking an experienced Incident Manager to join our team at LotusFlare. As an Incident Manager, you will be responsible for managing critical incidents, facilitating triage, and engaging technical support teams. You will also be responsible for coordinating service restoration activities and communicating with...

Role SummaryLotusFlare is seeking an experienced Incident Manager to join our team. As an Incident Manager, you will be responsible for managing critical incidents, facilitating triage, and engaging technical support teams. Your primary goal will be to ensure seamless service restoration and effective communication with stakeholders.Key...

Job SummaryWe are seeking a highly skilled Incident Manager to join our team at LotusFlare. As an Incident Manager, you will be responsible for managing critical incidents, facilitating triage, and engaging technical support teams. You will also ensure that ITIL-aligned Incident Management processes are followed, and document details related to major...

As a key member of the Fujitsu team, the Service Process Specialist plays a critical role in ensuring the effective management of incidents, changes, and problems.Responsibilities include monitoring and recording information, adhering to procedures, and escalating issues as necessary to deliver required service levels.The ideal candidate will have excellent...

Job Title: ITIL Incident Management SpecialistLocation: [Pune, India]Department: IT ServicesReports To: IT Service Management LeadPosition Overview:The ITIL Incident Management Specialist oversees the incident management process to ensure timely resolution of IT service disruptions and minimize business impact. This role involves coordinating between various...

Job Title: ITIL Incident and Change ManagerLocation: Pune, IndiaDepartment: IT ServicesReports To: IT Service Management LeadJob Summary:The ITIL Incident and Change Manager is responsible for overseeing the incident and change management processes to ensure timely resolution of IT service disruptions and efficient implementation of IT changes. This role...

As a Case Resolution Specialist at Practicology, you will be responsible for addressing various issues related to product listings, inventory management, and customer service on Amazon Seller Central and other marketplaces.Key Responsibilities:Initiate cases and ensure accurate documentation, including relevant information and attachments.Monitor case status...

Key Responsibilities:As a SOS Support Engineer at MICHELIN, you will be responsible for providing timely and effective incident management, service request handling, and change management. You will participate in the analysis of root causes of incidents and contribute to the continuous improvement of the team.Key Deliverables:Urgency identification and...

Job SummaryWe are seeking a highly skilled and detail-oriented Case Resolution Specialist to join our team at Practicology. As a key member of our support team, you will be responsible for resolving complex issues related to product listings, inventory management, and seller performance metrics.Key ResponsibilitiesCase Submission and Management:Analyze and...

Incident Management RoleAt LotusFlare, we are seeking a skilled Incident Management Specialist to join our team. As an Incident Manager, you will be responsible for managing critical incidents, facilitating triage of issues, and engaging relevant technical support teams. Your primary goal will be to coordinate service restoration activities and communicate...

As a Financial Account Resolution Specialist at UPS India, you will play a vital role in ensuring the smooth resolution of customer payment issues.Key Responsibilities:Job Duties:Identify and resolve basic and routine payment-related issues impacting customer accountsEffectively communicate with customers to understand their payment concerns and provide...

Job SummaryF337 Deutsche India Private Limited, Pune Branch is seeking a skilled Production Specialist to join our team. As a Production Specialist, you will be responsible for providing specialist leadership to one or more Operations Support teams.Key ResponsibilitiesEnsure that the Service Operations team provides optimum service level to the business...

Job DescriptionJob Title: Production SpecialistCompany: F337 Deutsche India Private Limited, Pune BranchJob Summary:We are seeking a highly skilled Production Specialist to join our team. The successful candidate will be responsible for providing specialist leadership to one or more Operations Support teams, ensuring that all associated Service Operations...

About the RoleWe are seeking a highly skilled Senior Incident Manager to join our team at FIS. As a key member of our global operations team, you will be responsible for providing 24/7 support and management of incidents throughout the incident lifecycle within a production environment.Key ResponsibilitiesAct as the focal point for incident review and...

Finnone Support RoleWe are seeking a skilled and experienced Finnone Support Specialist to join our team at Clover Infotech Private Limited.Key Responsibilities:Incident Management: The successful candidate will be responsible for logging and monitoring new incident tickets, service requests, and mass incident tickets in our IT helpdesk tool.First Point of...

Job SummaryEnsono is seeking a highly skilled Service Desk Specialist to provide first-level support and initial point of contact for our associates and external clients regarding computer and network-related incidents, requests, or issues.Key ResponsibilitiesProvide immediate resolution to a high percentage of issues or assign issues to the next level of...

Job Title: Flexcube Support SpecialistJob Summary: We are seeking a skilled Flexcube Support Specialist to join our team at Clover Infotech Private Limited. The successful candidate will be responsible for providing technical support and assistance to our business users.Technical Support: Provide technical support and assistance to business users on FCR and...

Network Infrastructure Specialist RoleAs a Network Infrastructure Specialist at NTT DATA, you will be responsible for providing a managed service to clients to ensure their IT infrastructure and systems remain operational.Key Responsibilities:Proactively identify and resolve technical incidents and problems.Restore service to clients by managing incidents to...

DescriptionF337 Deutsche India Private Limited, Pune Branch is seeking a highly skilled Application Support Specialist to join our Service Operations team. The ideal candidate will provide 2nd Level Application Support for business applications used in branches, by mobile sales or via internet.Key Responsibilities:• Manage support activities for service...