HR Operations Manager

3 days ago


Noida, Uttar Pradesh, India Genpact Full time
Job Description

We are seeking an experienced HR Operations Manager to join our team at Genpact. As a key member of our HR function, you will be responsible for managing the day-to-day operations of HR and Payroll processes for our US clients.

About the Role

This is a fantastic opportunity for someone who is passionate about delivering high-quality HR services and has experience in leading teams and managing processes.

The successful candidate will have strong leadership skills, excellent communication skills, and the ability to work well under pressure. They will also have a deep understanding of HR best practices and be able to apply this knowledge to drive business results.

Key Responsibilities
  • Manage the team responsible for HR and Payroll processes
  • Ensure adherence to Service Level Agreements (SLAs) for HR and Payroll processes
  • Work closely with the Quality team to identify and implement process improvements
  • Provide coaching and mentoring to the team members and manage client stakeholders
  • Monitor and resolve day-to-day issues and escalations
Requirements
  • Bachelor's degree in Commerce or related field
  • MBA in HR or related field (added advantage)
  • Minimum 5 years of experience in HR operations
  • Strong leadership skills and experience in managing teams
  • Excellent communication and problem-solving skills
  • Knowledge of Oracle HCM and SOX controls (desired)
What We Offer

Genpact offers a competitive salary package, including a base salary of $90,000 - $110,000 per year, depending on experience, plus bonuses and benefits.



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