Customer Loyalty Specialist

Role OverviewWe're seeking a high-impact Manager to own and scale in-app user engagement, retention, and loyalty. This role sits at the intersection of marketing, product, and analytics—responsible for designing and deploying strategies that increase app usage, session time, and repeat behavior among our existing user base.You will develop engagement...

Drive Customer Satisfaction as a Sales & Experience SpecialistEcomous empowers Direct-to-Consumer brands across diverse sectors, including haircare, pet products, and wellness.The Sales & Customer Experience Specialist ensures a seamless customer journey through proactive engagement, issue resolution, and feedback collection via email, calls, and chat...

Delivering exceptional customer experiences is at the heart of our business. With a legacy spanning over 40 years, we have mastered the art of blending tradition with contemporary artistry to create finely crafted pieces that celebrate heritage and sophistication. The ideal candidate will be a proactive and detail-oriented individual who excels in a...

Job Title: Customer Retention ManagerAbout the RoleThis is an exciting opportunity to join our team as a Customer Retention Manager. In this role, you will be responsible for designing and executing customer retention journeys across digital channels.Key ResponsibilitiesCustomer Lifecycle Management:Design and execute customer retention journeys: onboarding,...

Job Summary:As a Customer Experience Specialist, you will be responsible for delivering exceptional customer service via phone or email. You will provide timely and accurate solutions to customer issues, escalating unresolved queries to internal teams as needed.Key Responsibilities:Respond to customer inquiries in a professional and courteous manner.Provide...

Customer Experience SpecialistWe are seeking a skilled Customer Experience Specialist to join our team. In this role, you will be responsible for delivering exceptional customer service and support.Main Responsibilities:Achieve Business Objectives: Identify key business targets and develop strategies to acquire new customers and retain existing ones.Customer...

Customer Relationship Management ProfessionalWe are seeking a skilled professional to manage our customer relationship management systems, execute CRM campaigns, analyze customer data, and support the business team in enhancing customer engagement, retention, and growth strategies.Manage and maintain the CRM database, ensuring accurate, up-to-date...

Job description:· CRM Strategy & Implementation:Develop and execute CRM strategies aligned with business objectives, focusing on customer engagement, retention, and growth. · Team Leadership:Manage, mentor, and motivate a team of CRM specialists, ensuring their professional development and fostering a collaborative environment. · System Management:Oversee...

Customer Experience Specialist Role OverviewWe are seeking a detail-oriented and organized Customer Experience Specialist to join our team. In this role, you will be responsible for processing new orders, reviewing customer inquiries, and maintaining high levels of accuracy.The ideal candidate will have excellent communication skills, be able to learn...

Job Title: Virtual Customer Experience SpecialistA career opportunity has arisen for an experienced professional to join our organization as a Virtual Customer Experience Specialist. In this role, you will be responsible for handling customer inquiries through chat in a timely and efficient manner while ensuring exceptional customer satisfaction.Key...