Visionary Business Partner

1 day ago

Bellary, Karnataka, India beBeePartnership Full time ₹ 1,00,00,000 - ₹ 5,00,00,000

As a key member of our leadership team, you will have the opportunity to drive growth and innovation at our company.

About the Opportunity

This role requires not only strong leadership and industry expertise but also a commitment to building scalable, technology-driven operations that combine efficiency, innovation, and human expertise to deliver exceptional customer experiences.

Key Responsibilities:

  • Strategic Leadership: Define and drive the overall business strategy to grow our BPO and AI-driven service portfolio.
  • Business Development: Expand our client base across industries, develop strategic partnerships, and introduce new revenue streams.
  • Operations Management: Ensure high efficiency, service quality, compliance, and delivery excellence across all accounts.
  • Financial Stewardship: Oversee profit and loss statements, budgeting, investments, and ensure sustainable profitability.
  • Capital Contribution: Contribute capital investment and take an active role in financial decision-making.
  • Governance & Partnership: Collaborate with other partners, ensure transparent reporting, and uphold governance standards.
  • Innovation: Leverage automation, AI, and proprietary platforms to reduce costs, improve outcomes, and maintain a competitive edge.
  • Talent & Culture: Recruit, mentor, and build high-performing teams while fostering a culture of ownership, urgency, and accountability.
Required Skills & Qualifications
  • 10+ years of leadership experience in BPO, contact center, customer experience, or related industries.
  • Strong record in scaling operations, client acquisition, and managing service delivery.
  • Expertise in P&L management, business expansion, and capital allocation.
  • Familiarity with AI automation, chat/voice bots, CRM/LMS solutions, and digital-first operations.
  • Excellent interpersonal, negotiation, and leadership skills.
Benefits
  • Opportunity to join as a partner-owner in a growing BPO/AI-driven company.
  • Direct influence over strategic decisions, operations, and financial outcomes.
  • Share in the firm's profits and long-term value creation.
  • Capital investment ensures true alignment of ownership and rewards.
  • Work with a team passionate about combining technology and customer experience at scale.
What We're Looking For
  • Entrepreneurial and partnership-oriented mindset.
  • Resilient, adaptable, and comfortable operating in a fast-evolving business environment.
  • Visionary leader capable of anticipating trends and steering the firm strategically.
  • Strong governance and ethical standards, with a focus on transparency and accountability.

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