
Client Success Specialist
3 days ago
As a key player in client relationship management, you will have the opportunity to leverage your skills and expertise to deliver impactful solutions that meet our clients' requirements.
Key Responsibilities:- You will serve as the primary point of contact for assigned clients, ensuring their needs are clearly understood and met.
- Manage and execute both mainline (print, outdoor, TV, radio) and digital (social media, paid ads, content marketing) campaigns from start to finish.
- Collaborate closely with creative, digital, and strategy teams to develop effective campaign strategies within tight timelines.
- Prepare comprehensive client briefs, campaign reports, and presentations.
- Build long-term relationships with clients through proactive communication, regular updates, and consistent support.
- Handle multiple accounts simultaneously while maintaining exceptional attention to detail and quality standards.
- Identify new opportunities to add value and strengthen partnerships with existing clients.
- Bachelor's degree in Marketing, Business Administration, or related field is preferred.
- At least 2–4 years of experience in client-facing roles within advertising, marketing, or digital agencies.
- Hands-on experience managing both mainline and digital campaigns is essential.
- Excellent verbal and written communication, negotiation, and presentation skills are required.
- Strong project management abilities with a proactive approach to meeting deadlines and delivering results.
- Ability to work well under pressure and maintain composure in fast-paced environments.
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