AVP - Professional Services Leader

1 month ago


Mumbai, Maharashtra, India Zycus Full time
About Zycus

Zycus is a pioneer in Cognitive Procurement software, trusted by large global enterprises for two decades. We've been recognized by Gartner, Forrester, and other analysts for our Source to Pay integrated suite. Our revolutionary Merlin AI Suite powers our S2P software, taking over tactical tasks and empowering procurement and AP officers to focus on strategic projects. Our data-driven actionable insights enable quicker and smarter decisions, and our conversational AI offers a B2C-type user experience to end-users.

Job Description

We're seeking an ambitious AVP - Professional Services/Implementation to join our India team and drive our efforts in the US region. If you have 16+ years in delivery leadership, a passion for e-procurement, and a knack for driving transformation, we want to hear from you.

Key Responsibilities
  • Champion Customer Success: Own a portfolio of high-impact customer accounts, driving strategic initiatives and revenue growth.
  • Lead Major Implementations: Manage multi-year SaaS implementations, ensuring they are delivered on time and exceed client expectations.
  • Establish Governance: Robust governance with both internal and client stakeholders.
  • Build Customer Rapport: Strong customer rapport, boosting satisfaction and loyalty.
  • Oversee Project Schedules: Project schedules, risk management, and budgets, ensuring all contractual commitments are met.
  • Provide Technical Leadership: Technical leadership for digital project implementations, guiding cross-functional teams to success.
  • Offer Strategic Guidance: Strategic guidance during implementation phases, ensuring all tools, processes, and staff are primed for success.
  • Become a Trusted Advisor: Trusted advisor within Zycus, influencing how we implement new products and services.
  • Cultivate Relationships: Relationships with clients and internal stakeholders at all levels.
  • Utilize Critical Thinking: Critical thinking skills to identify strengths and weaknesses in alternative solutions.
Requirements
  • Experience: 16+ years of consulting or professional services experience with a Bachelor's degree in Science or Engineering.
  • Industry Knowledge: Hands-on experience with enterprise SaaS products, especially in S2P/P2P, CLM, ERP, and CRM applications.
  • Background: Candidates from Big 4 firms (Deloitte, PwC, EY, KPMG) or premium Indian business schools (, IIMs, ISB, XLRI) are highly preferred.
  • Communication Skills: Stellar verbal and written communication skills.
  • Customer Engagement: Extensive experience engaging with customers, with international exposure being a plus.
  • Leadership: Proven ability to manage and mentor high-performing teams.
  • Ethics: High standards of ethics and accountability.
About the Role

Be at the forefront of global business transformation with our ML and AI-powered SaaS products. Join us as we grow at a staggering 50% year on year in the EMEA - APAC region. Work with Fortune 500 customers and gain unparalleled global experience. Shape the future of procurement with large-scale global transformation projects and collaborate with our product team to influence our product roadmap.

Be part of a team that's redefining procurement with Cognitive Procurement software. Let's innovate, transform, and create a significant impact together. Start your #CognitiveProcurement journey with Zycus, where you are truly #MeantforMore.



  • Mumbai, Maharashtra, India Zycus Full time

    AVP - Professional Services Leader Opportunity at Zycus Zycus is a pioneer in Cognitive Procurement software, offering a trusted partnership to large global enterprises for two decades. Our Source to Pay integrated suite has been consistently recognized by Gartner, Forrester, and other analysts. We seek an experienced AVP - Professional Services...


  • Mumbai, Maharashtra, India Zycus Full time

    About Our India TeamWe are looking for an ambitious AVP - Professional Services/Implementation to join our India team and drive our efforts in the US region.Key ResponsibilitiesChampion Customer Success: Own a portfolio of high-impact customer accounts, driving strategic initiatives and revenue growth.Lead Major Implementations: Manage multi-year SaaS...


  • Mumbai, Maharashtra, India Zycus Full time

    AVP - Professional Services Job DescriptionWe are seeking an experienced AVP - Professional Services to lead our India team and drive our efforts in the US region. The successful candidate will have 16+ years of consulting or professional services experience, a passion for e-procurement, and a knack for driving transformation.Key Responsibilities:Champion...


  • Mumbai, Maharashtra, India Zycus Full time

    AVP - Professional Services Zycus is seeking an ambitious AVP - Professional Services/Implementation to join our India team and drive our efforts in the US region. If you have 16+ years in delivery leadership, a passion for e-procurement, and a knack for driving transformation, we want to hear from you. Job Description In this role as Associate Vice...


  • Mumbai, Maharashtra, India TransUnion CIBIL Full time

    About the Role:We are seeking a highly skilled and experienced sales professional to join our team at TransUnion CIBIL. As an AVP - Strategic Sales, you will be responsible for driving business growth and developing strategic relationships with key account stakeholders.Key Responsibilities:Establish and maintain strong relationships with key account...

  • AVP Data Sales Leader

    1 month ago


    Mumbai, Maharashtra, India Yubi Group Full time

    Job Title: AVP Data SalesWe are seeking a highly motivated and experienced AVP Sales to lead our sales efforts in data products, retail lending platforms, and credit & risk scoring solutions. The ideal candidate will have a strong background in sales within the startup, consumer internet, IT companies, software companies with a deep understanding of...


  • Mumbai, Maharashtra, India First Abu Dhabi Bank Full time

    Job Title: AVP Credit AdministrationJob Summary:We are seeking a highly skilled AVP Credit Administration professional to join our team at First Abu Dhabi Bank. The successful candidate will be responsible for managing the Credit Administration function of the Mumbai branch, ensuring the preparation and updating of documentation relating to credit...

  • AVP Senior Manager

    3 weeks ago


    Mumbai, Maharashtra, India Riverforest Connections Private Limited Full time

    Job Title: AVP Senior ManagerJoin Riverforest Connections Private Limited as a AVP Senior Manager and take on a challenging role in financial reporting. As a key member of our team, you will be responsible for managing and leading financial reporting processes, ensuring compliance with regulatory requirements, and providing expert guidance to team...


  • Mumbai, Maharashtra, India Zycus Full time

    Job Title: VP - Professional Services/ImplementationAbout Us: Zycus is a pioneer in Cognitive Procurement software and has been a trusted partner of choice for large global enterprises for two decades. Our Source to Pay integrated suite has been consistently recognized by Gartner, Forrester, and other analysts.Job Description:Key Responsibilities:Champion...


  • Mumbai, Maharashtra, India Emkay Global Financial Services Ltd Full time

    About Emkay Global Financial Services Ltd.As a leader in the financial services sector, we have been actively creating wealth for our clients for over two decades. Founded in 1995 with a clear goal of offering sound, research-backed financial advice, we have successfully served a wide variety of highly distinguished clientele around the world.We are seeking...


  • Mumbai, Maharashtra, India ICCS Full time

    Job Title: AVP OperationsAbout the Role:The AVP of Operations will play a critical role in planning, directing, and coordinating operations activities to ensure the development and implementation of efficient operations and cost-effective systems that meet the current and future needs of the organization.Key Responsibilities:Develop and implement operational...


  • Mumbai, Maharashtra, India HSBC Full time

    Deputy Branch Manager AVP Job DescriptionAbout the RoleThe Deputy Branch Manager AVP is a key member of the branch team, responsible for assisting the Branch Manager in driving business growth and ensuring excellent customer service. This role requires strong leadership and management skills, as well as a deep understanding of the bank's products and...


  • Mumbai, Maharashtra, India Transformatrix Global Private Limited Full time

    Job Title: Strategic Risk Management LeaderJob Summary: We are seeking a highly skilled Strategic Risk Management Leader to join our team at Transformatrix Global Private Limited. As a key member of our internal audit department, you will be responsible for developing and leading the Continuous Auditing program, preparing risk assessments, executing internal...


  • Mumbai, Maharashtra, India HSBC Full time

    Unlock New OpportunitiesAt HSBC, we're committed to helping our customers achieve their financial goals. As an AVP Deputy Branch Manager, you'll play a key role in driving our business forward and delivering exceptional customer experiences.Key ResponsibilitiesAssist the Branch Manager in driving business objectives and maintaining high service...

  • Chief Manager/AVP

    1 month ago


    Mumbai, Maharashtra, India TATA AIG General Insurance Company Limited Full time

    Job Title: Chief Manager/AVP - UnderwritingTata AIG General Insurance Company Limited is a leading player in the Indian insurance market, offering a wide range of protection covers to its customers. We are currently seeking a highly skilled and experienced Chief Manager/AVP - Underwriting to join our team.Key Responsibilities:Develop and implement...


  • Mumbai, Maharashtra, India Samriddhi Mantra Placement Services Full time

    **Job Title:** Call Centre Team Leader**Job Description:**We are seeking an experienced Call Centre Team Leader to join our team at Samriddhi Mantra Placement Services. The ideal candidate will have a strong background in insurance and leadership experience.Key Responsibilities:Leading and managing a team of partner success managers.Identifying and...

  • AVP of Operations

    3 weeks ago


    Mumbai, Maharashtra, India ICCS Full time

    Job SummaryICCS is seeking a highly skilled AVP of Operations to lead the planning, direction, and coordination of operations activities. The successful candidate will be responsible for developing and implementing efficient operations and cost-effective systems to meet the current and future needs of the organization.Key ResponsibilitiesPlan, direct, and...


  • Mumbai, Maharashtra, India HSBC Full time

    Unlock New Opportunities with HSBCAre you looking for a career that will take you to new heights? Join HSBC and experience the possibilities. Our company offers opportunities, support, and rewards that will help you grow and succeed.Role OverviewThe AVP Deputy Branch Manager will assist the Branch Manager in driving business objectives and maintaining high...

  • Transformation Leader

    2 weeks ago


    Mumbai, Maharashtra, India Transformatrix Global Private Limited Full time

    Job Title: Transformation LeaderAt Transformatrix Global Private Limited, we are seeking an experienced Transformation Leader to join our team. The successful candidate will be responsible for developing and leading the Continuous Auditing program, preparing risk assessments, executing internal audits, maintaining stakeholder relationships, and becoming a...

  • Senior Manager, AVP

    4 weeks ago


    Mumbai, Maharashtra, India Riverforest Connections Private Limited Full time

    Job Title: AVP Sr ManagerJob Summary:We are seeking a highly skilled AVP Sr Manager to join our team at Riverforest Connections Private Limited. The successful candidate will be responsible for managing cyber risk and ensuring the security of our digital banking enterprise factory projects.Key Responsibilities:Carry out end-to-end risk assessment processes...