Financial Collections Specialist
2 weeks ago
Financial Collections Specialist
About Us:Genpact is a global professional services and solutions firm delivering outcomes that shape the future.
Responsibilities:- Making timely collection calls to customers, emailing/faxing invoices or getting hard copies mailed out to customers as per their requests.
- Identifying and rectifying unidentified cash discrepancies and managing end-to-end process of Cash applications.
- Processing cash application functions to invoices at assigned sites ensuring the DRR (Daily Receipt Reconciliation) is completed in an accurate and confidential manner.
- Following up on customer/internal disputes, customer questions and working between departments to resolve issues.
- Reconciling orders to match customer books, including validating credits or debits and sending them to customer for collection or refund.
- Excellent English language skills (verbal and written)
- Prior experience in Accounts Receivable/Order to Cash
Genpact is an Equal Opportunity Employer. We consider applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws.
Estimated Salary Range:$65,000 - $90,000 per year
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