Collections Portfolio Manager
1 week ago
**Job Overview:**
Hiranandani Financial Services is seeking a seasoned professional to lead its collections efforts within the state. As a key member of our team, you will be responsible for developing and implementing effective strategies for debt recovery and collections.
**Key Responsibilities:**
- Lead and supervise a team of collections professionals, providing guidance, training, and support to maximize their performance and achieve collection targets.
- Monitor and analyze collection metrics, such as delinquency rates, recovery rates, and customer payment behavior, to identify trends, areas for improvement, and potential risks.
- Oversee the management and maintenance of the collections portfolio, including prioritizing accounts for collection efforts, reviewing payment plans, negotiating settlements, and initiating legal actions if necessary.
- Interact with customers regarding their delinquent accounts, addressing inquiries, resolving disputes, and providing assistance or guidance on payment options and debt resolution.
- Prepare regular reports on collections activities, trends, and outcomes, presenting findings to senior management to facilitate informed decision-making and drive continuous improvement.
**What We Offer:**
- Estimated annual salary: ₹1,200,000 - ₹1,800,000 (dependent on experience)
- Opportunities for career growth and professional development
- Collaborative and dynamic work environment
- Comprehensive benefits package
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