Lead Global Customer Support Operations

Job DescriptionThe Customer Service and Brand Engagement Team Lead will oversee the daily operations of a global customer service team based in India. This role focuses on ensuring the team meets key performance indicators, maintaining service quality, and fostering collaboration with cross-regional teams.This position is people-management heavy, ensuring...

Job Title: Operations Supervisor for Customer Support TeamRole Type: Full-Time PositionExperience Required: 3-5 years of leadership experience in customer support operationsKey Responsibilities:Lead and motivate a team of customer support executives to drive high-quality service delivery.Monitor live and recorded calls to ensure accuracy, compliance, and...

Job Title:Customer Support Executive – Voice Process (E-commerce) Location:Nehru Nagar, Ahmedabad, Gujarat – 380015Process SpecificsWillingness to work in a 24/7 environment (Night shifts included – rotational)Work Mode: Work From Office onlyShift Pattern: 6 days working, rotational shifts, 1 weekly off (rotational)No leaves allowed for the first 3...

Supply Chain Solutions ArchitectThis role involves leading the design and delivery of integrated solutions supporting global procurement, planning, inventory, and quality management processes.Support global supply chain solution implementations across end-to-end procurement, planning, and inventory processes.Collaborate with stakeholders to gather and...

Job Description: | - (, ).NetBounce Global LLP is looking for an experienced () with a strong background in US accounting to join our on-site team in Baroda, Gujarat. If youre detail-oriented, process-driven, and confident in managing AR operations, wed love to connect:: Accounts Receivable Lead US Accounting: On-site | Vadodara, Gujarat: Full-time |...

Job SummaryThe IT Service Desk Manager oversees the firm's global 24x7 Service Desk, ensuring high-quality support and driving business productivity.This leader is responsible for service delivery performance, team development, and advancing the maturity of the Service Desk.Provide strategic and operational leadership for global 24x7 support.Manage and...

Job Title: Customer Service Team Lead\About the Role:\This is a senior leadership position within our global customer service organization. The successful candidate will be responsible for leading a team of customer service representatives, ensuring that they have the necessary tools and resources to deliver exceptional service to our customers.\The Customer...

About the internshipImportant Candidate must be available to attend office - 2pm to 11pm - Monday to Friday Selected intern s day-to-day responsibilities include 1 Respond to phone calls direct calls to the appropriate party return calls and respond to voicemails 2 Schedule and confirm appointments 3 Record patients information in practice software...

Company DescriptionNuvama Group, formerly known as Edelweiss Wealth Management, is backed by over 25 years of trust and reputation in the Indian market. Strengthened by a global partnership with PAG, Nuvama offers a fresh perspective on wealth management. The company provides comprehensive and tailored solutions in wealth management, advisory, asset...

About CompanyInjala is a leading enterprise software company revolutionizing the insurance industry with our cutting-edge technology solutions. As a multi-national corporation headquartered in Dallas, USA, and with a significant presence in India, we are committed to transforming risk management through innovative software. Our growth trajectory has been...