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2 days ago
Hiring a seasoned Closing Operations Manager to lead the delivery of seamless customer closing experiences in the real estate sector.
About the RoleAs a key team member, you will be responsible for overseeing post-sales and closing activities. Your primary objective will be to ensure smooth documentation, legal compliance, and customer satisfaction.
Key Responsibilities- Execute the entire closing process from agreement execution to final settlements.
- Coordinate with Sales, CRM, Finance, Legal, and Project teams for timely and hassle-free handovers.
- Maintain statutory compliance including stamp duty, registration, RERA documentation, and taxation.
- Resolve customer queries related to documentation, possession, and payments.
- Update accurate customer records and closing-related documentation.
- Drive process improvements to enhance customer experience during the post-sales phase.
- 7+ years' experience in Closing / Assistant Manager – Closing with a reputable real estate developer.
- In-depth knowledge of real estate documentation, compliance, and registration processes.
- Strong communication, customer-handling, and coordination skills.
- Graduate / Post-Graduate (MBA preferred).
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