Senior Customer Relationship Manager

2 days ago


Thrissur, Kerala, India beBeeCustomer Full time ₹ 10,80,000 - ₹ 20,16,000
CRM Manager Job Description

We are seeking a skilled CRM Manager to join our team. The successful candidate will be responsible for managing customer relationships, analyzing data, and developing strategies to improve customer loyalty.

This is a full-time remote role that requires the ability to work independently and collaboratively with sales and marketing teams.

Key Responsibilities:
  • Manage customer relationships and develop strategies to improve customer loyalty
  • Analyze data and segment markets
  • Oversee CRM project management and collaborate with sales and marketing teams
  • Ensure interactions are data-driven and contribute to customer retention and satisfaction goals
Requirements:Skills and Qualifications:
  • Excellent analytical and communication skills
  • Experience in data analysis and market segmentation
  • Project Management skills and ability to plan, execute, and oversee CRM projects
  • Strong organizational and time management skills
  • Ability to work effectively with sales teams and remotely
  • Experience with CRM software and systems
  • Bachelor's degree in Business, Marketing, or related field


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