
Senior Sales Relationship Manager
2 days ago
Crm Executive Job
About The Role:We are seeking an experienced crm executive to join our team in Thrissur, India. As a key member of our sales team, you will be responsible for managing existing client relationships and identifying opportunities for growth.
Key Responsibilities:- Client collection from existing clients
- Retention and up-sell/cross-sell experience
- Proficient in English and Hindi language
- B2C client handling and interaction with customers via emails and phone calls
- Timely payment and collections from customers
The ideal candidate will have proven experience as a crm sr. executive, customer success, or collection specialist/business development role. You will possess working knowledge of ms office and databases, excellent communication skills (written and oral), and skilled negotiation abilities.
Requirements:- Proven experience in crm execution, customer success, or collection specialist/business development role
- Knowledge of billing procedures and collection techniques
- Working knowledge of ms office and databases
- Excellent communication skills (written and oral)
- Skilled in negotiation
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