
Employee Support Specialist
3 days ago
About Avient Corporation was removed.
We are an innovator of materials solutions that help our customers succeed, while enabling a sustainable world.
We have 9,000 professionals worldwide.
This role is for a finance expert, tech enthusiast or human resources professional who wants to grow.
Job Summary:
The HR Shared Services Specialist assists the Human Resources team in managing global employee data and payroll transactions accurately.
This individual will support the Human Resources organization from our Global HRIS team, ensuring accurate data consistency across all geographic areas.
Key Responsibilities:
- Process and manage all global employee data changes, including onboarding, offboarding, transfers, promotions, and terminations.
- Develop comprehensive documentation, process maps, KPIs (Key Performance Indicators), and SLAs (Service Level Agreements).
- Serve as the primary point of contact for all global HR inquiries, providing timely and effective support through the Oracle HCM platform.
- Administer and maintain Global HRIS, with a focus on Oracle HCM Cloud, to ensure data integrity and security for all employee groups.
- Support U.S. payroll and benefits administration, ensuring accuracy and compliance with federal regulations.
- Provide system support and continuously optimize global and regional HR systems to enhance efficiency and user experience.
Requirements:
- Demonstrated experience in managing a ticketing system and achieving high resolution rates.
- Excellent communication skills, both written and verbal, with the ability to manage a high volume of global inquiries professionally.
- Proven ability to work independently, manage multiple priorities, and contribute to a team-oriented environment.
- Strong analytical skills and experience in generating and presenting HR reports.
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