Global Service Coordinator
6 days ago
Company Overview:
">- Bull Machines Pvt Ltd is a leading manufacturer of construction machinery and equipment.
Job Description:
We are seeking an experienced Global Service Coordinator to join our team in India. As a key member of our service team, you will be responsible for providing technical support to our customers worldwide.
The ideal candidate will have a strong background in the construction industry, excellent communication skills, and the ability to travel frequently.
Key Responsibilities:
- To attend customer complaints and provide solutions
- Interact with dealers to gather feedback and provide technical and spares-related support
- Conduct training sessions for dealer technicians on our machines
- Manage warranty claims, CAPA processes, and spares recommendations
- Audit dealer stock and machines
- Maintain records of dealer machine populations for periodic service follow-ups
- Coordinate with the back office for service bulletins and explain improvements to dealers
- Collaborate with dealers on machine decontainerization, perform PDI, and submit reports
Required Skills and Qualifications:
- Technical knowledge of construction machinery and equipment
- Strong communication and interpersonal skills
- Ability to travel frequently
Benefits:
- Competitive salary range: ₹800,000 - ₹1,200,000 per annum
- Opportunities for career growth and professional development
- A dynamic and supportive work environment
Others:
Please note that we offer a comprehensive compensation package, including benefits and perks. If you're a motivated and experienced professional looking for a new challenge, please apply today
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