Monitoring Systems Engineer

3 weeks ago


Pune, Maharashtra, India SAS Full time

Job Title: Monitoring Systems Engineer

Job Summary:

We are seeking a skilled Monitoring Systems Engineer to join our team at SAS. As a Monitoring Systems Engineer, you will be responsible for configuring and supporting our monitoring infrastructure, creating dashboards with data visualization, and researching new features and integrations in monitoring tools.

Key Responsibilities:

  • Configure infrastructure, network, database, application, log, and synthetic monitoring.
  • Create and support required dashboards with data visualization.
  • Research new features and integrations in monitoring tools.
  • Prepare and conduct system and programming tests requiring interfacing of hardware and software.
  • Work closely with Global Information Security to implement solutions that enhance SAS' security posture.
  • Diagnose and resolve user and operational problems.
  • Provide support to production issues and major incidents.
  • Interact with cross-teams for understanding requirements, testing, and implementation.
  • Identify automation and standardization opportunities in daily tasks.
  • Enhance monitoring and identify operational gaps to ensure stability and performance.
  • Provide software support for assigned products, including installation, maintenance, documentation, customization, and utilization of product features.
  • Mentor other engineers in the team.
  • Document new and existing O&M solutions for the team and our internal customers.
  • Determine how new solutions will have implications on operational support and provide processes for mitigation.
  • Develop automation scripts and configurations to deploy and manage monitoring solutions efficiently.
  • Follow and promote monitoring best practices across the organization.

Required Qualifications:

  • 5 years of experience in a Site Reliability Engineer or related role.
  • Bachelor's degree in computer science, Information Technology, or related field.
  • Equivalent combination of related education, training, and experience may be considered in place of the above qualifications.
  • Strong knowledge of Datadog.
  • Strong scripting and automation skills (e.g., Python, API, Bash, PowerShell).
  • Working knowledge of ServiceNow ITOM Event Management and ITIL concepts.
  • Experience with container orchestration platforms (e.g., Kubernetes) and cloud environments (AWS, Azure, GCP).
  • Familiarity with distributed systems, microservices architecture, and modern application development practices.
  • Willingness to be a member of an on-call rotation.
  • You're curious, passionate, authentic, and accountable. These are our values and influence everything we do.

Preferred Qualifications:

  • Strong knowledge of Zabbix and other monitoring tools.
  • Certification in relevant monitoring technologies.
  • Knowledge of AIOps (Artificial Intelligence for IT Operations) concepts.
  • Working knowledge on DevOps, continuous deployment, and monitoring.
  • Knowledge of other monitoring tools such as Grafana, ELK stack, New Relic, etc.
  • General knowledge of networking and firewalls.


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