Senior Systems Developer for Monitoring Solutions
7 days ago
Key Responsibilities:
The Senior Monitoring Engineer will be responsible for developing and enhancing core LogicMonitor monitoring modules, including DataSources, EventSources, ConfigSources, PropertySources, SysOID Maps, and AppliesTo Functions. This role will work closely with the Manager of Monitoring Engineering, Product, Support, Professional Services, and customers to create and refine monitoring that gathers actionable metrics, presents these metrics in a logical and consistent manner, and alerts according to best-practices.
Key Tasks:
- Create new LogicModules based on company strategic priorities and customer needs
- Maintain existing LogicModules based on strategic priorities and customer feedback
- Develop deep understanding of LogicMonitor technologies to devise custom monitoring strategies
- Collaborate with Customer Success, Professional Services, Product, and Engineering groups to deliver technically apt solutions
- Provide exceptional service to customers during the development process
- Manage the LogicModule request process, using our ticketing system to follow development through to completion
- Improve lab infrastructure as needed to assist in the development and simulation process
- Create internal and customer-facing documentation
- Assist Monitoring Engineers and Associate Monitoring Engineers with advanced topics
- Maintain and develop internal tooling related to module development
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