Senior Monitoring Engineer
1 day ago
Key Responsibilities:
The Senior Monitoring Engineer at LogicMonitor is responsible for the development and ongoing improvement of core monitoring modules, including DataSources, EventSources, ConfigSources, PropertySources, SysOID Maps, and AppliesTo Functions. This role requires close coordination with the Manager of Monitoring Engineering, Product, Support, Professional Services, and customers to create and refine monitoring that gathers actionable metrics, presents these metrics in a logical and consistent way, and alerts according to best-practices.
Key Responsibilities Include:
- Create new LogicModules based on company strategic priorities and customer needs
- Maintain existing LogicModules based on strategic priorities and customer feedback
- Continually develop deep understanding of LogicMonitor technologies to devise custom monitoring strategies
- Work cooperatively with Customer Success, Professional Services, Product, and Engineering groups to deliver technically apt solutions
- Provide exceptional service to customers during the course of development
- End-to-end management of the LogicModule request process
- Make improvements to our lab infrastructure as needed
- Educate colleagues and customers by creating both internal and customer-facing documentation
- Assist Monitoring Engineers and Associate Monitoring Engineers with advanced topics
- Maintain and develop internal tooling related to module development
Requirements:
- 5+ years scripting in any modern high-level language (Java, Python, C++, Groovy) Groovy is preferred
- Strong familiarity with systems management protocols like SNMP, WMI etc. is desirable
- Must be familiar using standard security methods and mechanisms of authorization and authentication
- Understanding of IT operations infrastructure and how the various roles are related
- Passion for technical problem solving with IT systems and networks
- Ability to do independent research on unfamiliar technologies and digest that knowledge into monitoring strategy
- Demonstrated ability in building and fixing modules
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