Senior Software Engineer, Monitoring
6 days ago
The Senior Monitoring Engineer is a key member of our LogicMonitor team, responsible for developing and improving our core monitoring modules. This role requires a strong understanding of LogicMonitor technologies and the ability to create custom monitoring strategies.
Key Responsibilities:- Create new LogicModules based on company strategic priorities and customer needs
- Maintain existing LogicModules based on strategic priorities and customer feedback
- Develop deep understanding of LogicMonitor technologies to devise custom monitoring strategies
- Work cooperatively with Customer Success, Professional Services, Product, and Engineering groups to deliver technically apt solutions
- Provide exceptional service to customers during the course of development
- End-to-end management of the LogicModule request process
- Make improvements to our lab infrastructure as needed
- Educate colleagues and customers by creating both internal and customer-facing documentation
- Assist MEs and AMEs with advanced topics
- Maintain and develop internal tooling related to module development
- 5+ years scripting in any modern high-level language (Java, Python, C++, Groovy) Groovy is preferred
- Strong familiarity with systems management protocols like SNMP, WMI etc. is desirable
- Must be familiar using standard security methods and mechanisms of authorization and authentication
- Understanding of IT operations infrastructure and how the various roles are related
- Passion for technical problem solving with IT systems and networks
- Ability to do independent research on unfamiliar technologies and digest that knowledge into monitoring strategy
- Demonstrated ability in building and fixing modules
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