Monitoring Engineer

7 days ago


Pune, Maharashtra, India LogicMonitor Full time
Monitoring Engineer

LogicMonitor is seeking a skilled Monitoring Engineer to join our team. As a Monitoring Engineer, you will be responsible for developing and improving our core monitoring modules, ensuring that our customers receive actionable metrics and alerts in a logical and consistent manner.

Key Responsibilities:
  • Create new LogicModules based on company strategic priorities and customer needs
  • Maintain existing LogicModules based on strategic priorities and customer feedback
  • Develop deep understanding of LogicMonitor technologies to devise custom monitoring strategies
  • Work cooperatively with Customer Success, Professional Services, Product, and Engineering groups to deliver technically apt solutions
  • Provide exceptional service to customers during the course of development
  • End-to-end management of the LogicModule request process
  • Make improvements to our lab infrastructure as needed
  • Educate colleagues and customers by creating both internal and customer-facing documentation
Requirements:
  • Comfortable scripting in modern high-level languages (Groovy, Python, Java, C++)
  • Understanding of IT operations infrastructure and how the various roles are related
  • Passion for technical problem solving with IT systems and networks
  • Ability to do independent research on unfamiliar technologies and digest that knowledge into monitoring strategy


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