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Site Reliability Engineer

1 month ago

Pune, Maharashtra, India Roche Full time
Job Title: Site Reliability Engineer

About the Role

We are seeking a highly skilled Site Reliability Engineer to join our team at Roche. As a Site Reliability Engineer, you will be responsible for designing, implementing, and maintaining site reliability engineering practices that ensure the reliability and performance of our production systems.

Key Responsibilities

  • Design and implement SRE practices that align with the company's overall reliability and performance goals.
  • Develop and maintain automated monitoring and alerting systems to proactively identify and address potential issues.
  • Implement incident response procedures to effectively resolve incidents and minimize downtime.
  • Collaborate with developers and other engineers to define and implement service level agreements (SLAs).
  • Conduct regular reviews of SRE practices to ensure they remain effective and aligned with evolving needs.
  • Monitor and troubleshoot production systems to identify and resolve issues before they impact users.
  • Continuously monitor production systems for performance degradation, potential failures, and security vulnerabilities.
  • Thoroughly investigate and troubleshoot incidents to identify the root cause and implement corrective actions.
  • Proactively identify potential issues by analyzing system logs, metrics, and trends.
  • Collaborate with developers and other engineers to implement workarounds and fixes for identified issues.
  • Document incident investigations and corrective actions to prevent recurrence and improve future troubleshooting efforts.
  • Develop and implement automated monitoring and alerting systems.
  • Design and implement automated monitoring systems to collect and analyze real-time data from production systems.
  • Configure alerting systems to notify appropriate personnel of potential issues or performance deviations.
  • Continuously evaluate and improve the effectiveness of automated monitoring and alerting systems.
  • Automate repetitive tasks to improve efficiency and reduce manual intervention.
  • Collaborate with developers and other engineers to design and implement new features and infrastructure changes.
  • Work closely with developers to understand the impact of new features and code changes on system reliability and performance.
  • Provide guidance and recommendations to developers on SRE best practices and design for reliability.
  • Participate in code reviews to identify potential reliability issues and suggest improvements.
  • Collaborate with infrastructure engineers to ensure that new infrastructure components are designed and deployed with reliability and performance in mind.
  • Stay up-to-date on the latest technologies and trends in SRE and DevOps to contribute to continuous innovation and improvement.
  • Prepare and deliver technical presentations and documentation.
  • Prepare and deliver technical presentations to share SRE best practices, incident investigations, and lessons learned.
  • Document SRE practices, procedures, and guidelines to ensure knowledge transfer and consistency.
  • Contribute to internal documentation and knowledge bases to aid troubleshooting and problem-solving.
  • Present findings and recommendations to management and stakeholders to inform decision-making processes.

Requirements

  • 3 – 6 years of relevant experience
  • Proven hands-on Software/Application support with Cloud as main technology area.
  • Troubleshooting and the ability to delve deeply into technical details & acquire/create the necessary
  • Knowledge to effectively troubleshoot and repair of the applications
  • Knowledge Splunk, VictorsOps, Appdynamics, web automation like selenium and ability to learn new tools and technologies.
  • Collaborative team player with excellent influence and interpersonal skills; inspires confidence.
  • Experience with public Cloud providers, including Amazon Web Services architecture, tools, and Cloud methodologies.
  • Proven ability to design, implement, and maintain SRE practices that ensure system reliability and performance.
  • Experience in monitoring and troubleshooting production systems to identify and resolve incidents.
  • Familiarity with automated monitoring and alerting systems, including tool selection, configuration, and maintenance.
  • Experience collaborating with developers and other engineers to design, implement, and operate reliable systems.
  • Excellent written and verbal communication
  • Exposure to handling customers from various geographies
  • Ability to work with minimum supervision
  • Team player who shares ideas and resources
  • Flexibility to work in shifts or weekends as per schedule

Education

  • Bachelor degree engineering or informatics.