
Unlock Customer Growth Success
2 days ago
Job Description
As a Performance Marketing Specialist, you will be responsible for managing the entire customer experience, upselling/cross-selling, and maintaining a high net promoter score. Your role will involve analysing data and insights to drive customer growth success and marketing strategies.
About the Role
- Managing the entire customer experience, upselling/cross-selling, and maintaining a high net promoter score.
- Analysing data and insights to drive customer growth success and marketing strategies.
- Playing a key role with respect to goal setting and strategy for all accounts and tracking the success of Pixis solutions provided to customers.
- Acting as an AI marketing solutions expert in order to identify, create, and implement marketing solutions to achieve measurable business results for partners.
- Designing metrics and measures for determining the ROI on Pixis products and becoming an evangelist for all Pixis products by educating clients on product solutions and best practices.
- Effectively addressing customer satisfaction and managing a diverse set of issues until resolved.
About You
- Having a proven track record of hitting and overachieving retention and growth targets.
- Prior experience in Digital Marketing and understanding of Media channels like Google, Social Media, Programmatic buying, etc.
- Achieving revenue targets for customers on a timely basis.
- Being a problem solver who can independently translate high-level goals into actionable plans.
- Having a growth mindset - creative and diligent.
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