Senior Customer Service Consultant

2 days ago


Dindigul, Tamil Nadu, India beBeeCustomer Full time ₹ 1,20,00,000 - ₹ 2,01,00,000
Senior Customer Service Consultant

We are seeking a skilled Senior Customer Service Consultant to join our team. The ideal candidate will have extensive knowledge of the SAP CS module and excellent communication skills.

The role involves providing technical support, troubleshooting, and resolving complex customer service issues.

Key responsibilities include:

  • Implementing and maintaining SAP CS configurations
  • Collaborating with cross-functional teams to resolve customer complaints
  • Developing and implementing process improvements to enhance customer satisfaction

Requirements:

  • Minimum 5-7 years of experience in SAP CS
  • Excellent analytical and problem-solving skills
  • Strong communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively

Preferred qualifications:

  • S4 Certification
  • Experience with SAP S/4 HANA Rise on AWS

Benefits:

  • Competitive compensation package
  • Opportunities for professional growth and development
  • Collaborative and dynamic work environment

For consideration, please submit your resume and cover letter detailing your relevant experience and qualifications.



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