Luxury Service Ambassador

3 weeks ago

Mumbai, Maharashtra, India AccorHotel Full time

We are seeking a highly skilled Guest Relations Executive to join our team at AccorHotel. This exceptional role requires a unique blend of hospitality expertise, attention to detail, and a genuine passion for delivering memorable guest experiences.

  • Guest Engagement: Welcome guests warmly upon arrival, engage with them throughout their stay, and anticipate their needs to provide personalized service and enhance their overall experience.
  • Concierge Services: Assist guests with various requests, including restaurant reservations, transportation arrangements, and sightseeing recommendations, ensuring that their stay is both enjoyable and convenient.
  • Problem Resolution: Address guest concerns and complaints promptly and effectively, seeking solutions to ensure guest satisfaction and retention.
  • Guest Feedback: Solicit feedback from guests to gauge satisfaction levels and identify areas for improvement, actively seeking ways to enhance the guest experience.
  • Special Requests: Handle special requests from guests, such as arranging for special amenities or organizing celebrations, ensuring that all requests are fulfilled to the highest standards.
  • Communication: Maintain clear and open communication with guests, colleagues, and other departments to ensure seamless coordination and execution of guest requests.
  • Knowledge Sharing: Stay informed about hotel facilities, services, and local attractions to provide guests with accurate information and recommendations.
  • VIP Services: Provide VIP guests with personalized attention and amenities, ensuring that their experience at AccorHotel exceeds their expectations.
  • Administrative Tasks: Assist with administrative duties as needed, including maintaining guest records, handling correspondence, and processing guest payments.

Qualifications:

  • Previous experience in a guest-facing role within the hospitality industry is preferred.
  • Exceptional customer service skills with a genuine desire to create memorable experiences for guests.
  • Strong communication skills, both verbal and written, with fluency in English (additional languages are a plus).
  • Ability to remain calm and composed under pressure with a proactive approach to problem-solving.
  • Excellent organizational skills and attention to detail with the ability to multitask effectively.
  • Proficiency in using computer systems and hotel management software.
  • Flexibility to work various shifts, including weekends and holidays.

Remote Work: No

Employment Type: Full-time

  • Luxury Spa Ambassador

    2 weeks ago

    Mumbai, Maharashtra, India AccorHotel Full time

    Job Title: Luxury Spa AmbassadorWe are seeking a highly skilled and professional Luxury Spa Ambassador to join our team at AccorHotel. As a key member of our spa team, you will be responsible for providing exceptional customer service and creating a memorable experience for our guests.Main Responsibilities:Provide warm and professional service to guests,...

  • Luxury Service Ambassador

    3 weeks ago

    Mumbai, Maharashtra, India Accor Full time

    About the Role:We are seeking a highly skilled and enthusiastic Luxury Service Ambassador to join our team at Fairmont Hotels & Resorts. As a key member of our hospitality team, you will be responsible for delivering exceptional guest experiences and ensuring seamless service throughout their stay.Main Responsibilities:Become the face of our hotel by...

  • Ambassador of Luxury Experiences

    1 month ago

    Mumbai, Maharashtra, India Four Seasons Hotels and Resorts Full time

    About Four SeasonsFour Seasons Hotels and Resorts is a global leader in the hospitality industry, renowned for its exceptional service and luxurious experiences. Our team members are the backbone of our success, and we're committed to creating a world-class employee experience that enables them to deliver unforgettable guest experiences.About the RoleWe're...

  • Luxury Sales Ambassador for International Travel

    5 days ago

    Mumbai, Maharashtra, India Ob marine Full time

    About Ob MarineWe are a leading provider of luxury goods and services, seeking highly skilled sales professionals to join our team as Luxury Sales Ambassadors.Job OverviewThis is an exciting opportunity for experienced sales specialists to work on cruise ships, traveling internationally and selling high-end jewelry and watches.Key ResponsibilitiesSelling...

  • AER Ambassador

    4 weeks ago

    Mumbai, Maharashtra, India Four Seasons Hotels and Resorts Full time

    About Four Seasons: At Four Seasons, we believe in creating unforgettable experiences for our guests. As a Service Ambassador, you will be the face of our luxury brand, delivering exceptional service and making every guest feel valued and cared for. About the Role: Provide warm and genuine hospitality to every guest, ensuring their needs are met and...

  • Bulgari Sales Ambassador

    3 weeks ago

    Mumbai, Maharashtra, India Bulgari Full time

    Job OverviewWe are seeking a skilled and charismatic Sales Ambassador to join our Bulgari team. The ideal candidate will possess a strong passion for luxury goods and a proven track record of delivering exceptional customer service.Key ResponsibilitiesWelcome and engage with clients, providing a personalized and luxurious shopping experience.Develop and...

  • Luxury Residential Ambassador

    3 weeks ago

    Mumbai, Maharashtra, India Four Seasons Hotels and Resorts Full time

    About Four Seasons:Four Seasons is a luxury hospitality company that is passionate about creating unforgettable experiences for its guests. At the heart of our mission is a deep commitment to excellence and a relentless pursuit of innovation.About the Role:The Residential Page/Attendant will play a critical role in delivering exceptional service to our...

  • Gucci Fashion Ambassador

    3 weeks ago

    Mumbai, Maharashtra, India Luxury Goods Retail Pvt. Ltd. Full time

    About the RoleThe Gucci Retail Intern will provide support to the store team in various aspects of luxury retail, including hospitality, inventory management, and client engagement.Key ResponsibilitiesAssist clients with product inquiries and provide exceptional customer service.Support the visual merchandising team in maintaining the store's visual...

  • Guest Service Ambassador

    3 weeks ago

    Mumbai, Maharashtra, India AccorHotel Full time

    We are seeking an exceptional Guest Service Ambassador to join our esteemed Royal Service team at Accor Hotel. As a central point of contact for our guests, you will be responsible for delivering personalized and efficient service through telephone communications, ensuring every interaction reflects the highest standards of hospitality.Main...

  • Customer Service Ambassador

    3 weeks ago

    Mumbai, Maharashtra, India StarStruck by Sunny Leone Full time

    About UsStarStruck, India's premier 100% celebrity-owned cosmetic brand, is redefining luxury with affordability.As a Customer Service Ambassador, you will be the face of our brand, providing exceptional customer experiences and ensuring customer satisfaction.Key Responsibilities• Customer Engagement & Feedback Collection  - Product Review Calls: Gather...

  • Residential Lifestyle Ambassador

    3 weeks ago

    Mumbai, Maharashtra, India Four Seasons Hotels and Resorts Full time

    About Four Seasons:Four Seasons Hotels and Resorts is a leader in the luxury hospitality industry, driven by a passion for excellence and a commitment to providing unparalleled guest experiences. Our team of dedicated professionals creates unforgettable moments for our guests, residents, and partners through a unique blend of luxury and genuine heart. We...

  • Residential Lifestyle Ambassador

    1 month ago

    Mumbai, Maharashtra, India Four Seasons Hotels and Resorts Full time

    About Four Seasons:Four Seasons Hotels and Resorts is a global leader in luxury hospitality, driven by a passion for delivering exceptional guest experiences. Our team members around the world create unforgettable moments for our guests, residents, and partners through a commitment to luxury with genuine heart.About the Role:The Residential Lifestyle...

  • Guest Service Ambassador

    1 month ago

    Mumbai, Maharashtra, India Hunger Inc Hospitality Pvt Ltd Full time

    Job Title: Guest Service AmbassadorJob Summary:As a Guest Service Ambassador at Hunger Inc Hospitality Pvt Ltd, you will be responsible for providing exceptional service to our guests. You will be an ambassador for our brand, ensuring that every guest feels welcome and valued.Key Responsibilities:Provide professional, friendly, and engaging service to all...

  • Gucci Luxury Sales Advisor

    1 month ago

    Mumbai, Maharashtra, India Luxury Goods Retail Pvt. Ltd. Full time

    About the RoleThe Gucci Client Advisor is a key member of our luxury sales team, responsible for delivering exceptional customer service and creating a personalized experience for our clients.Key ResponsibilitiesMeet and exceed individual and store sales goals, driving business growth and development.Provide expert knowledge of Gucci products, history, and...

  • Ambassador of Excellence

    3 weeks ago

    Mumbai, Maharashtra, India Four Seasons Hotels and Resorts Full time

    About Four Seasons:Four Seasons Hotels and Resorts is a global leader in the hospitality industry, renowned for its exceptional service and luxurious experiences. Our team is dedicated to creating unforgettable memories for our guests, and we're seeking a talented individual to join our team as a Ambassador of Excellence.Responsibilities:Provide exceptional...

  • Luxury Sales Operations Director

    4 days ago

    Mumbai, Maharashtra, India Quarry Luxury Stones Private Limited Full time

    At Quarry Luxury Stones Private Limited, we are seeking a seasoned professional to lead our sales team as a Head of Sales - The Quarry. This is a unique opportunity for an experienced executive to drive revenue growth and profitability in the luxury home decor market.The ideal candidate will have a proven track record of success in senior leadership roles...

  • Luxury Gifting Solutions Executive

    1 day ago

    Mumbai, Maharashtra, India Emaara Full time

    We are seeking a results-driven Luxury Gifting Solutions Executive to join our team at Emaara, a premium gourmet brand celebrated for delivering the finest quality dried fruits. Based in Andheri East, Mumbai, this role offers a chance to drive growth and make an impact with a brand that values quality, creativity, and excellence.The ideal candidate will have...

  • Customer Service Ambassador

    1 month ago

    Mumbai, Maharashtra, India multiplier brand solution pvt ltd Full time

    We are seeking a highly skilled Customer Service Ambassador to join our team at Multiplier Brand Solution Pvt Ltd. As a Customer Service Ambassador, you will act as a liaison between our customers and our company, providing exceptional service and support to ensure customer satisfaction.Key Responsibilities:Manage large volumes of customer inquiries and...

  • Customer Service Ambassador

    3 weeks ago

    Mumbai, Maharashtra, India Work International Full time

    About the Role:We are seeking a highly skilled and multilingual Customer Service Ambassador to join our team at Work International. As a Customer Service Ambassador, you will be the primary contact for Lufthansa passengers and will be responsible for answering questions regarding flight reservations, cancellations, and online check-in via phone. About the...

  • Customer Service Ambassador

    2 weeks ago

    Mumbai, Maharashtra, India Talent Corner Full time

    Company OverviewTalent Corner is a leading provider of innovative solutions for the modern workforce.About the RoleWe are seeking a highly skilled and professional Customer Service Ambassador to join our team. As a key member of our front office, you will be responsible for providing exceptional customer service and ensuring a seamless experience for our...