
Advanced ServiceNow Platform Expert
1 day ago
About the Role:
We are seeking an experienced ServiceNow administrator/developer to join our team. This hybrid contract role requires a professional with a strong background in the ServiceNow ecosystem. The ideal candidate will be a proactive problem-solver responsible for managing the platform's stability, executing deployments, and contributing to development initiatives.
Key Responsibilities:
- Manage and execute major ServiceNow platform upgrades on a bi-annual basis.
- Oversee monthly patching and defect remediation to maintain system health.
- Handle ServiceNow deployments to UAT and Production environments for all development sprints.
- Assist in developing and expanding release automation to streamline and simplify deployment processes.
- Perform minor development tasks within the Integrated Risk Management (IRM) and Governance, Risk, and Compliance (GRC) applications in ServiceNow.
- Collaborate with various teams to ensure system functionality and performance.
Required Skills & Qualifications:
- 5+ years of professional experience with ServiceNow.
- A minimum of 3+ years of hands-on experience in the ServiceNow ecosystem.
- ServiceNow Certified System Administrator (CSA) certification is mandatory.
- ServiceNow Certified Application Developer (CAD) certification is preferred.
- ServiceNow Certified Implementation Specialist (CIS) ITSM certification is highly beneficial.
- Strong understanding of ServiceNow best practices and platform architecture.
- Excellent problem-solving skills and attention to detail.
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