Expert ServiceNow Implementer

3 days ago


Gurgaon, Haryana, India beBeeService Full time ₹ 15,50,000 - ₹ 21,50,000

Impronic Technologies is seeking a seasoned expert to lead the design, implementation, and optimization of our IT service management framework. The ideal candidate will possess a deep understanding of the CSDM framework, CMDB data modeling, and experience in implementing various ServiceNow modules.

The selected individual will be responsible for designing and implementing scalable ITSM, ITOM, and ITBM workflows and integrations as well as developing proficient ServiceNow scripting skills using Glide, JavaScript, and APIs. They will collaborate with cross-functional teams to drive solution design and process re-engineering initiatives and provide technical guidance on ITIL processes and service management best practices.

Preferred qualifications include ServiceNow Certified System Administrator (CSA) and Certified Implementation Specialist (CIS) certifications. A ServiceNow Certified Technical Architect (CTA) or Certified Application Portfolio Management (APM) Specialist certification is also desirable.

  • Design and implement scalable ITSM, ITOM, and ITBM workflows and integrations
  • Develop proficient ServiceNow scripting skills using Glide, JavaScript, and APIs
  • Collaborate with cross-functional teams to drive solution design and process re-engineering initiatives
  • Provide technical guidance on ITIL processes and service management best practices


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