Sales Operations Excellence Advocate

3 weeks ago


Bengaluru, Karnataka, India Convin Full time
About Convin

We are a young and dynamic company that is revolutionizing the contact center operations landscape using AI-powered technology. Our mission is to help organizations improve sales and customer experience while automating quality coaching and providing valuable insights.

Job Overview

This role offers an exciting opportunity for a skilled Sales Operations Executive to join our team and drive business growth by optimizing sales processes, analyzing key metrics, and collaborating with cross-functional teams. The ideal candidate will have 3+ years of experience in sales operations or a related field and a strong analytical mindset.

Responsibilities
  • Develop and implement scalable sales processes to streamline workflows and improve operational efficiency
  • Monitor and analyze sales performance metrics (KPIs) to identify trends and areas for growth
  • Maintain and manage CRM systems to ensure data accuracy and best practices adoption
  • Forecast sales performance, track targets, and report key insights to leadership
  • Collaborate with marketing, finance, and product teams to align sales operations with company objectives
Requirements
  • Bachelor's degree in Business, Sales, or a related field
  • 3+ years of experience in sales operations or a similar role
  • Strong knowledge of CRM systems and experience managing sales tech stacks
  • Proficiency in data analysis, forecasting, and reporting
Benefits
  • Competitive salary: ₹30-40 LPA
  • Holiday allowance: ₹24,000 per year for travel anywhere
  • Wi-Fi allowance: ₹6,000 per month
  • Ambitious learning opportunities and growth prospects


  • Bengaluru, Karnataka, India myGwork Full time

    This is an exciting opportunity to join myGwork, a leading employer of choice for the LGBTQ+ community, as we seek a highly skilled and motivated Operational Excellence Specialist, Supply Chain Advocate. The role will play a critical part in driving operational excellence across our Amazon India business.We are looking for a seasoned professional with a...

  • Healthcare Advocate

    7 days ago


    Bengaluru, Karnataka, India Lenity Health Full time

    We are seeking highly motivated individuals to join our team as Healthcare Advocates at Lenity Health. In this role, you will play a critical part in enhancing healthcare for US seniors (65+) through accountable care organizations and Medicare advantage plans.About the RoleAs a Healthcare Advocate, you will be responsible for maintaining regular touch-points...

  • Key Customer Advocate

    2 weeks ago


    Bengaluru, Karnataka, India HiveMinds Innovative Market Solutions Full time

    About the RoleZoop is seeking an experienced Key Customer Advocate to develop and maintain long-term relationships with our key customers. As a Key Customer Advocate, you will be responsible for identifying and pursuing new business opportunities, as well as ensuring that our customers' needs are met through effective communication and problem-solving...


  • Bengaluru, Karnataka, India SHC Full time

    About SHCSHC is a cutting-edge SaaS platform designed for the fitness industry, empowering businesses to manage operations efficiently and enhance member engagement through our white-labeled Web and Mobile apps.We're looking for a skilled Customer Success Advocate to deliver top-notch support to our clients, ensuring their success with our platform.


  • Bengaluru, Karnataka, India BiteSpeed Full time

    About Us">We're a rapidly growing SaaS startup backed by top investors, including Sequoia Capital India. Our mission is to revolutionize the way e-commerce brands operate through our AI-native marketing, support, and sales suite.As a Customer Success Advocate, you'll be responsible for owning customer relationships, providing exceptional onboarding...


  • Bengaluru, Karnataka, India Azentio Software Pvt Ltd Full time

    About Azentio SoftwareAzentio Software Pvt Ltd offers a comprehensive range of products serving core operations to modern digital needs for the financial services industry. We believe that growth is a continuous journey and each step must be taken by committing to excellence in our products, services, ideas, and people.Job Overview:We are seeking a highly...


  • Bengaluru, Karnataka, India HSBC Full time

    Job SummaryWe are seeking a highly skilled and dedicated Customer Service Advocate to join our team at HSBC. In this role, you will be responsible for providing exceptional customer service to our clients through phone calls, ensuring their queries are resolved efficiently and effectively.About the RoleAs a Customer Service Advocate, you will work in a...


  • Bengaluru, Karnataka, India The Experience Co. Full time

    About the RoleWe are seeking an experienced Customer Experience Advocate to join our team at The Experience Co. This is a unique opportunity to make a real impact on customer satisfaction and drive business growth.Key ResponsibilitiesTake ownership of the entire customer experience post-sale, ensuring a smooth journey from onboarding to completion.Develop...


  • Bengaluru, Karnataka, India TE Connectivity Full time

    About the OpportunityWe are looking for a Customer Experience Advocate to join our team at TE Connectivity. In this role, you will be responsible for delivering exceptional customer experiences by providing technical advice and selling the value propositions of our products and services.Key Responsibilities:Deliver extraordinary customer experiences through...


  • Bengaluru, Karnataka, India myGwork Full time

    About the CompanyAmazon is an inclusive employer and a member of myGwork, the largest global platform for the LGBTQ+ business community. We are committed to providing a seamless experience for our customers.Job SummaryWe are seeking a bright, enthusiastic, and analytical Operational Excellence Professional with a strong ability to solve problems and simplify...


  • Bengaluru, Karnataka, India ReadyAssist Full time

    **Job Description:** We are looking for an Operations Excellence Manager to join our team at ReadyAssist. The successful candidate will be responsible for managing end-to-end service delivery and ensuring quality across locations.**Responsibilities:**Develop and implement process improvements to meet KPIs and achieve 100% targets.Collaborate with Sales and...


  • Bengaluru, Karnataka, India Nbyula - Skillizens without Borders Full time

    Unlock Operational Success with NbyulaWe are seeking a highly determined and persistent individual to join our team as an Operational Excellence Associate. This role is ideal for someone who is eager to embark on their journey in the world of business development.About the Role:The Operational Excellence Associate will be responsible for ensuring that our...


  • Bengaluru, Karnataka, India myGwork Full time

    About Amazon and myGworkAmazon is an inclusive employer and a member of myGwork, the largest global platform for the LGBTQ+ business community.Please note that you should not contact the recruiter directly.We are looking for a highly motivated and analytical professional to join our team as an Operational Excellence Specialist in Amazon India. This role will...


  • Bengaluru, Karnataka, India Akshayakalpa Organic Full time

    About the Position:Akshayakalpa Organic seeks a highly skilled Customer Experience Advocate to deliver exceptional customer service and support. This role involves developing and implementing strategies to enhance customer satisfaction, retention, and loyalty. The ideal candidate will have excellent communication and interpersonal skills, as well as...


  • Bengaluru, Karnataka, India myGwork Full time

    This is a unique opportunity to be part of Amazon's inclusive and diverse team, as a member of the LGBTQ+ business community through myGwork.At Amazon, we're committed to being customer-centric and aim to make history by building the ultimate online shopping experience. As an INFC SME, you will play a vital role in helping us expand our fulfillment...


  • Bengaluru, Karnataka, India Arva Health Full time

    At Arva Health, we are seeking a talented Customer Solutions Advocate to join our team. As a key member of our business development pipeline, you will be responsible for identifying, qualifying, and engaging with new customers.Key Responsibilities:Build out Arva Health's top-of-funnel business development pipeline by identifying and qualifying new...


  • Bengaluru, Karnataka, India PhonePe Full time

    At PhonePe, we are seeking an exceptional Senior Manager to lead our product operations team. This role is ideal for a seasoned professional with a proven track record of driving operational excellence and process improvements.Job Description:The Senior Manager will be responsible for overseeing the development and execution of strategic initiatives to...


  • Bengaluru, Karnataka, India myGwork Full time

    As a highly collaborative Brand Registry Advocate, you will play a crucial role in shaping the future of Amazon's Brand Registry program. This is a great opportunity to join the Marketplace Trust team and be part of a dynamic environment where you can drive programs and influence stakeholders for seamless brand experiences.In this role, you will build...


  • Bengaluru, Karnataka, India Azentio Software Pvt Ltd Full time

    About the RoleWe are looking for a highly experienced and skilled GTM Operations Excellence Specialist to lead our Central Sales Operations team.The ideal candidate will have extensive hands-on knowledge of GTM Tech Stack spread across CRM/Prospecting/Contact enrichment/Enablement solutions, including integration of third-party tools and APIs to enhance...


  • Bengaluru, Karnataka, India myGwork Full time

    Company OverviewMyGwork, an inclusive employer and a member of the largest global platform for the LGBTQ+ business community, values diversity and fosters a culture of inclusivity. As an employee, you will be part of a dynamic team that empowers Amazonians to deliver exceptional results for our customers.About the JobThis role is designed to support sellers...