Operational Excellence Specialist
2 days ago
About Amazon and myGwork
Amazon is an inclusive employer and a member of myGwork, the largest global platform for the LGBTQ+ business community.
Please note that you should not contact the recruiter directly.
We are looking for a highly motivated and analytical professional to join our team as an Operational Excellence Specialist in Amazon India. This role will be based in Ambitious City, where we are rapidly expanding our operations.
This is a challenging position, especially considering the unique market dynamics of India where the mode of business is predominantly marketplace-based.
The successful candidate will have the opportunity to make a significant impact on our supply chain efficiency, working closely with sellers, Ops Managers, and other stakeholders to manage inventory and logistics requirements.
Your primary responsibility will be to analyze data and identify areas of improvement, develop solutions, and implement them effectively to drive operational excellence.
You will also be responsible for developing reporting tools to track key performance indicators (KPIs) and providing insights to management to inform strategic decisions.
Key responsibilities include:
- Manage day-to-day tasks and ensure Service Level Agreements (SLAs) are met according to quality standards.
- Deliver on multiple deadlines and priorities as a self-directed individual, comfortable working in a fast-paced environment.
- Develop and update reports focused on key operational performance indicators.
- Responsible for managing tactical planning and executing assigned tasks.
- Ensure seller/vendor operational performance delivery aligns with targets.
- Analyze data using Excel, Access, SQL, or other data management systems.
About the In Stock Management Team
The In Stock Management Team is designed to support sellers in achieving seamless experiences while working with Amazon systems.
The team's responsibilities include providing guidance and assistance to sellers to improve their capabilities, ensuring smooth business operations, and helping sellers become well-versed with various Amazon tools.
Some specific tasks include assisting with Fulfillment Center appointment management, interacting/coordinating with sellers, identifying/correcting gaps in processes, maintaining records of work received and performed, and more.
BASIC QUALIFICATIONS:
- Bachelor's degree
PREFERRED QUALIFICATIONS:
- 1+ years of sales experience
Estimated salary: $60,000 - $80,000 per year
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