Operational Excellence Specialist

1 day ago


Bengaluru, Karnataka, India myGwork Full time

Company Overview

MyGwork, an inclusive employer and a member of the largest global platform for the LGBTQ+ business community, values diversity and fosters a culture of inclusivity. As an employee, you will be part of a dynamic team that empowers Amazonians to deliver exceptional results for our customers.

About the Job

This role is designed to support sellers in improving their operational performance on the Amazon India marketplace. The Sr. Ops Associate plays a crucial part in building and nurturing operational partnerships with sellers, ensuring timely issue resolution, and driving process improvements in supply chains.

Key Responsibilities

  • Ensure seller/vendor operational performance delivery aligns with targets
  • Identify and articulate strategic importance of metrics as a basis for managing tradeoffs, improving the customer experience, and making decisions with internal and external stakeholders
  • Work closely with vendor operations teams on strategies to reduce cost, lead time, and waste across the end-to-end supply chain
  • Define, prioritize, and monitor to execution the programs/projects to achieve targets be delivered on time
  • Create, write and review business cases, perform supporting research and analysis, write specifications, and drive the product development schedule from strategy to execution
  • Retrieve and analyze data using Excel, Access, SQL or other data management systems
  • Monitor project execution and ensure that the project delivery is to the appropriate levels of quality and in line with its target date, ensuring the overall integrity within the program

About the Team

The Operations Excellence Team is dedicated to guiding and assisting sellers in achieving seamless experiences while working with Amazon systems. As a key member of this team, your primary role will be providing comprehensive support to sellers, empowering them to execute their business in the most efficient way possible. Your responsibilities will include assisting sellers in getting familiar with various Amazon tools, providing on-ground support, undertaking training sessions, and identifying improvement opportunities.

BASIC QUALIFICATIONS

  • Bachelor's degree required

PREFERRED QUALIFICATIONS

  • 1+ years of sales experience preferred

Compensation Package:

The estimated annual salary for this position ranges from ₹7,00,000 to ₹10,00,000 depending on qualifications and experience. We also offer a comprehensive benefits package, including health insurance, retirement savings plans, and paid time off.

Our Inclusive Culture

We value diversity and foster an inclusive work environment. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information.



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