Senior Operational Excellence Specialist, BOX
3 weeks ago
We are seeking a bright and analytical candidate with strong problem-solving skills to join our team as a Senior Operational Excellence Specialist. Located in India, this role will play a crucial part in Amazon's operational excellence by simplifying processes and executing in the space of supply chain management.
About MyGworkMyGwork is an inclusive employer and a member of the largest global platform for the LGBTQ+ business community. We strive to create an engaging experience for our seller partners by driving issue resolution in a timely manner.
Job SummaryThe Senior Operational Excellence Specialist supports the team that works closely with sellers to improve their success at Amazon. This involves identifying improvements in supply chains, inventing solutions, and proactively identifying potential issues before they surface.
This position requires strong self-motivation, self-starting, and multi-tasking skills. The ideal candidate will have the ability to work closely with sellers, Amazon Ops and Planning, and Ops Managers to solve day-to-day inbound operation problems.
Key Responsibilities:- Handle day-to-day volumes of assigned tasks and ensure given SLAs (Service Level Agreement) are met per quality standards.
- Deliver on multiple deadlines and priorities compulsively as a self-directed individual, comfortable with a fast-paced, ambiguous environment.
- Develop and update reporting focused on key operational performance indicators.
- Responsible for managing tactical planning and driving execution of assigned tasks.
- Ensure seller/vendor operational performance delivery inline with targets.
- Retrieve and analyze data using Excel, Access, SQL, or other data management systems.
- Monitor project execution and ensure that project delivery is to the appropriate levels of quality and in line with its target date, ensuring overall integrity within the program.
- Bachelor's degree
- 2+ years experience in Supply Chain/Operations
In terms of compensation, we estimate the salary range for this role to be ₹1,200,000 - ₹1,800,000 per annum, depending on experience.
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