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Leadership Development Manager
1 month ago
About TaskUs:
TaskUs is a leading provider of outsourced digital services and next-generation customer experience to the world's most innovative companies, helping its clients represent, protect, and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, Technology, FinTech, and HealthTech.
The People First culture at TaskUs has enabled the company to expand its workforce to approximately 47,700 employees globally. Presently, we have a presence in twenty-seven locations across thirteen countries, which include the United States, the Philippines, and India.
As a Leadership Development Manager at TaskUs, you will be responsible for designing, implementing, and evaluating programs aimed at developing leadership skills within the organization. You will oversee the development of training materials, workshops, and coaching programs to support the growth of aspiring leaders.
Responsibilities:
- Develop and implement leadership development programs, policies, and interventions
- Ensure that the programs comply with stakeholder demands
- Recommend new interventions/programs to People Strategy leadership by studying leader's requirements, industry trends, and leadership development offered by competitors
- Support management's decision-making process by analyzing existing leadership development programs and doing cost/budget analysis
- Experience in vendor management is a must in this role
- Manage expectations of stakeholders by coaching, counseling, and mentoring employees
- Resolve leader's questions and problems by understanding current policies, procedures, and programs
- Work with third-party vendors to negotiate state-of-the-art learning interventions wherever required
- Develop communication strategies to ensure that leaders understand and are aware of the programs offered by the organization
- Ensure that all learning assets are always up-to-date and accurate
Requirements:
- Bachelor's degree in Human Resources, Business Administration, or related field, or equivalent experience preferred
- 5+ years of professional experience in Learning & Development
- 3+ years of Leadership Development experience in a global company
- Independent, self-motivated, and detail-oriented; excellent problem-solving skills
- Advanced spreadsheet (Excel, Google Sheets) and presentation skills (PowerPoint, Google Slides)
- In-depth knowledge of Leadership Development practices including tools and techniques required for a leader's learning agenda
- Relevant certifications, such as Situational Leadership, Gallup's Strengths finder, EI from Goleman, Coaching and Mentoring techniques (GROW Model) preferred
- Experience with tools such as MBTI, DISC, Hogan, and Neuroscientific principles
- Stakeholder management experience is a must
- Strong people and project management skills
About TaskUs:
TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know.
We invite you to explore all TaskUs career opportunities and apply through the provided URL.