IT Support Specialist

Job Title: Operations Support SpecialistRole Description:We are seeking a highly skilled and organized professional to fill the role of Operations Support Specialist. The ideal candidate will be responsible for managing billing, collections, and back-office processes with high accuracy and efficiency.The successful candidate will work closely with clients to...

IT Support Specialist PositionThis role involves working in a full-time remote capacity to provide technical assistance for desktop computers, identify and resolve hardware and software issues, and support the installation of new equipment.Responsibilities include offering continuous interaction with end users to ensure timely resolution of technical...

Job Title: Zendesk Support SpecialistWe are seeking a highly skilled and experienced Zendesk Support Specialist to join our team.The successful candidate will be responsible for the administrative management of Zendesk, including day-to-day configuration, support, and maintenance of our Zendesk instance. They will focus on continuously improving the platform...

Technical Support SpecialistProject Overview:We seek a highly skilled technical support specialist to ensure the availability and performance of our systems.Key Responsibilities:Monitor and support various systems to guarantee their operation and efficiency.Troubleshoot and resolve incidents within defined timelines.Perform root-cause analysis, provide...

Customer Support SpecialistWe are seeking a skilled and customer-focused professional to join our team as a Customer Support Specialist.About the Role:Provide exceptional customer service and support via phone, email, or chat.Resolve customer complaints and issues in a timely and professional manner.Collaborate with internal teams to ensure seamless service...

Job Title: Technical Support SpecialistDescription:We are seeking a highly skilled Technical Support Specialist to join our team. In this role, you will be responsible for monitoring and maintaining the performance of our IT infrastructure, including CPU, memory, hard disk size, log size, and other vital server parameters.You will be required to report any...

Job Opportunity:We are seeking a highly skilled and experienced professional to fill the role of Support Specialist. As a member of our team, you will be responsible for providing top-notch support to our customers and ensuring their needs are met in a timely and efficient manner.Key Responsibilities:Provide exceptional customer service through phone, email,...

Job DescriptionThe role of an IT Support Specialist in Investment Banking is to provide exceptional technical support for various applications used by the front office and middle office teams.Key responsibilities include serving as the primary point of contact for incident management, investigating and analyzing incidents to determine their root causes, and...

Job Title: Chat Support SpecialistThis role requires individuals to deliver exceptional customer experiences via chat, fostering a culture of excellence and customer satisfaction.Key Responsibilities:Engage with customers through timely and effective chat supportProvide accurate and professional resolutions to customer inquiriesMaintain multiple...

Job TitleQuality System Configuration Specialist – The Quality System Configuration Specialist will assist system program leaders with system configurations and support for global, web-based applications. Key Responsibilities:Provide daily system support to users of the EtQ Reliance application via telephone, email, and instant messaging.Troubleshoot...