
Strategic Order Management Expert
10 hours ago
Role Overview
We are seeking a seasoned Business Analyst to join our team. As a key member of our implementation team, you will act as the liaison between stakeholders, product managers, and developers.
Responsibilities
- Gather and analyze customer requirements; maintain backlog in collaboration with product owners and vendors.
- Ensure solutions align with best practices and propose alternatives where necessary.
- Provide guidance on process improvements and platform capabilities.
- Stay updated on ServiceNow product evolutions and share insights with the team.
- Organize and support User Acceptance Tests (UAT), including preparation of key test scenarios.
Requirements
- 6+ years hands-on experience as a Business Analyst / Product Manager / Product Owner on the ServiceNow platform.
- Strong expertise in Order Management, especially the data model.
- Experience with data activities, CMDB knowledge, and data migration from external tools into ServiceNow.
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