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Regional Business Operations Director

3 weeks ago

Solapur, Maharashtra, India beBeeRegional Full time ₹ 20,00,000 - ₹ 25,00,000
Key Leadership Role

The Regional Administrative Manager is responsible for overseeing regional administrative activities and operations. This leadership position requires a strong technical knowledge of electrical equipment and soft services.

Responsibilities
  • Complete ownership of regional admin activities/operations and admin team management
  • Define scope and KRA's of team members and communicate with immediate management to develop strategic program and project goals
  • Direct reporting to zonal admin head on day-to-day activities, incident management, etc.
  • Monitoring and reporting of key project activities, plans, and progress
  • Managing calls and discussions, end-to-end exam day and non-exam day administrative activities management, and team coordination
  • Ensuring zero incidents on exam days related to admin services
  • Helping in recruitment, training, and talent development of team members
  • Defining and deploying control and monitoring mechanisms for the admin team within the region
  • Training and development of the admin team within the region
  • Ensuring standardization of processes at all exam venues
  • Regional vendor management, supporting zonal head in finalizing contracts and vendor invoices
  • Publishing regular dashboards on key performance parameters to zonal admin head and senior management
  • Central spoc for all facility-related matters at the regional level
  • Ensuring SLA/SLC at exam venues
  • Governance over Vidz/Lisp partners, regular meetings, and closure of audit points
  • Contract management
  • Helping/supporting shortlisting prospective partners/venues identified by city heads based on defined parameters within the region
  • Maintaining and monitoring legal compliances for all venues
  • Preparing and deploying contingency/BCP
  • Conducting surprise checks at exam venues
  • Handling crisis situations
  • Coordinating and managing with manpower agencies
  • Conducting audits of exam venues
Requirements
  • Good communication skills (written/verbal)
  • Strong technical knowledge of electrical equipment
  • Experience in soft services facility management
  • Experience in facility operations and management
  • Must have managed a team
  • Experience in conflict management
  • Willingness to work under extreme pressure
  • Williness to travel
  • Good liaisoning with police and other local government departments
  • Awareness of laws related to facility compliance and operations
  • Vendor management skills
  • Open to taking complete ownership, responsibility, and accountability of assigned work
  • Good computer knowledge (Microsoft Excel, Word, PowerPoint, etc.)

Desirable: Professional certifications, additional language knowledge, strong analytical and logical understanding