Customer Support Associate

Job Title: Customer Support AssociateWe are seeking a dedicated & enthusiastic support professional to provide exceptional service to our students.Key Responsibilities:Respond promptly and effectively to student inquiries through various channels including email, phone, and chat.Provide accurate information about courses, policies, and procedures while...

Technical Support AssociateWe are seeking a skilled Technical Support Associate to provide end-to-end technical assistance to our customers.Your Key Responsibilities:Handle and take ownership of multiple customer support activities, including receiving incoming calls, chats, emails & tickets to provide technical and general support resolution to the end...

Job SummaryWe are seeking a Customer Service Representative to join our team.This role involves handling customer inquiries and providing timely resolutions to ensure a smooth experience.Respond to customer queries via phone, email, and social media with a positive and professional attitude.Maintain accurate customer records using software and tools.Ensure...

We are seeking a proactive and client-focused Customer Support Executive to join our Operations Department. The candidate will act as a bridge between clients and the internal team, ensuring smooth communication, efficient operations, and timely delivery of services.Key Responsibilities:Interact and communicate with clients to understand their branding and...

Associate/Sr Associate - Customer Support RoleWe are shaping the future of education at upGrad. As an Associate/Sr Associate - Customer Support, you will play a key role in ensuring our learners have a seamless experience.Key ResponsibilitiesDrive end-to-end program execution "scheduling, tracking & reporting".Coordinate with internal teams, faculty &...

Customer Service AssociateWe are seeking a highly skilled and motivated individual to assume the role of Customer Service Associate. As a key member of our customer service team, you will be responsible for ensuring timely and accurate service delivery as per client standards.Key Responsibilities:Ensure timely and accurate service delivery as per client...

Role Overview:We are seeking skilled professionals to support our clients in the US. The ideal candidate should possess excellent communication skills, experience in voice processes, and the ability to handle customer interactions with professionalism.The ideal candidate will be responsible for handling customer calls from US clients, resolving queries...

About the RoleThe Customer Service Associate (CSA) serves as the primary representative of the brand, playing a vital role in delivering a warm, helpful, and trustworthy customer experience on the retail floor. They are responsible for interacting with customers, identifying their needs, recommending appropriate product solutions, and ensuring a smooth...

Hiring for Customer Service Associate - International Voice Process- Location: Pune and Bangalore - Experience: 1-5 years in International Voice Process- Shift: UK & US- CTC: Up to 7 LPAJob Requirements- Excellent English communication skills- Experience in international voice process or customer service- Ability to work in rotational shifts, including UK...

We are hiring smart female candidates for the post of customer service associates.Responsibilities:Building rapport and relationships with customers to foster loyalty and repeat businessBuilding and maintaining profitable relationships with key customers.Resolve customer complaints quickly and efficiently.Upgrade product knowledge. Lead generation through...