Data Operations Manager

4 days ago

Tirupati, Andhra Pradesh, India beBeeReliability Full time ₹ 2,00,00,000 - ₹ 2,50,00,000

About our organization

We are one of the world's largest employers, with a global presence in over 100 countries.

Observability Lead

This role is responsible for establishing and advancing observability, monitoring, and reliability practices across the Enterprise Data landscape.

The successful candidate will ensure end-to-end visibility into platform performance, data pipeline health, system availability, and operational SLAs. With a deep understanding of monitoring tools and SRE principles, they will enable proactive issue detection, faster incident resolution, and continuous improvement of platform performance and reliability.

Key Responsibilities:

  • Design and implement comprehensive observability frameworks to monitor performance, reliability, and availability of EDAA data platforms and services.
  • Define and track key metrics across critical platform components and data pipelines.
  • Lead the integration of monitoring, logging, tracing, and alerting tools to enable real-time insights and root cause analysis.
  • Collaborate with platform engineering, SRE, and product teams to enhance observability coverage and automate incident responses.
  • Drive the adoption of best practices in telemetry collection, dashboards, and visualization for operational excellence.
  • Oversee incident management processes and post-mortem practices to ensure continuous reliability improvements.
  • Provide leadership in tool evaluation and deployment across observability and performance management platforms.
  • Partner with security, compliance, and data governance teams to ensure visibility into data usage, lineage, and policy adherence.
  • Lead operational reviews and reporting to highlight system health, risks, and opportunities for optimization.
  • Mentor and coach engineers and analysts on observability concepts and tools to build a culture of shared ownership and resilience.

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