
Master Data Management Professional
4 days ago
Job Role: Master Data Manager
We are seeking an experienced and skilled Master Data Manager to lead our offshore Master Data team.
- Main Responsibilities:
- Lead the Master Data team to ensure high-performance and efficiency.
- Develop and empower the team to meet expected Service Level Agreement (SLA) standards.
- Work with the NoCC team to automate processes, enhancing maximum efficiency and reducing errors.
- Ensure timely and accurate execution of financial and non-financial operations, maintaining data integrity.
- Manage the setup, modification, and maintenance of master data in systems to ensure accuracy and on-time completion.
- Oversee training, routine, people development, and compliance activities to maintain a high-performing team.
- Foster relationships between the GCC, business unit, and stakeholders to drive collaboration and mutual understanding.
Key Activities Execution
- SLA Management: Ensure the Master Data team operates within agreed timescales and quality levels.
- Quality Control: Conduct thorough quality checks on master data setup to prevent infractions from impacting business operations or customer relationships.
- Process Efficiency: Drive end-to-end process optimization for managing master data, ensuring seamless execution.
- Project Support: Participate actively in project initiatives, providing support and expertise as needed.
General Management Activities
- Audit and Risk Management: Manage MICS/Risk Management/Audit compliance targets, including sustainability model creation and action plans for open issues.
- Backup Planning: Ensure 100% backup coverage for the team.
- Training Tracking: Maintain the Training Tracking Tool and develop action plans to minimize knowledge gaps.
- KPIs and SLAs: Achieve and update monthly SLA/KPI targets, monitoring team performance and taking corrective actions when necessary.
- Process Documentation: Update and maintain process training documentation according to EP standards.
- Workflow Optimization: Review and recommend enhancements to improve workflow efficiency.
- Routine Management: Perform routine management tasks, such as cascade, stand-up, and one-to-one meetings, in accordance with the Excellence Program.
- Communication: Facilitate effective communication within the team and with external parties, employees, and stakeholders.
- Best Practices: Share best practices across the business to promote knowledge sharing and improvement.
- Procedure Development: Assist in developing procedures for non-recurring transactions and events.
- Additional Responsibilities: Perform other duties as requested by the Functional Lead.
People Management Activities
- Safety Procedures: Ensure compliance with all safety procedures and requirements.
- Team Equipment: Ensure the team has the necessary equipment to perform their duties effectively.
- Administrative Tasks: Handle administrative people management tasks.
- Work Environment: Create and maintain a positive work environment.
- People Cycle: Execute the People Cycle in accordance with the Excellence Program, including Targets setting and cascading, Competency appraisal, Operational Performance Review, Personal Development Plans, and Recovery Plans.
- Strategies and Project Delivery: Strategize and deliver on project-related activities from the Functional Lead, ensuring timely delivery with expected quality.
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