Front Desk Services Manager

3 days ago


Solapur, Maharashtra, India beBeeFrontOffice Full time ₹ 10,00,000 - ₹ 15,00,000
Job Opportunity: Front Office Executive

This is an exciting opportunity to join our front office team as a seasoned executive.

Key Responsibilities:
  • Manage daily front desk operations, including check-ins, check-outs, billing, and responding to guest inquiries in a timely manner.
  • Ensure accuracy and efficiency in front desk functions by identifying and rectifying any lapses immediately.
  • Administer front office duties on a daily basis, implementing and reviewing policies, systems, and processes for continuous improvement.
  • Perform additional duties as needed in case of absence or peak workload, ensuring seamless service delivery.
  • Monitor and oversee all guest services, identifying critical guests and VIP arrivals for personalized attention.
Requirements:
  • A graduate degree in Hotel Management or a related field is highly desirable.
  • At least 3-4 years of experience in a similar role in 4/5-star hotels is required.
  • Excellent verbal and written communication skills are essential, with the ability to write professional emails and documents.
  • Hospitality attitude and aptitude, with a customer-centric approach and effective communication skills, are necessary.
  • Thorough organization and supervisory skills, with natural team player abilities and patience in dispute resolution, are also required.

Benefits:

  • Complimentary meals
  • Health insurance coverage
  • Employee Provident Fund contribution


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