Operations Night Manager

3 days ago


Solapur, Maharashtra, India beBeeNight Full time ₹ 6,00,000 - ₹ 8,00,000
Night Operations Manager

The Night Operations Manager plays a pivotal role in ensuring the smooth operation of our hotel's overnight services. This key position is responsible for handling late-night guest interactions, providing exceptional customer service, and maintaining financial accuracy.

Key Responsibilities:
  • Financial Transactions: The Night Auditor/Manager will accurately balance and reconcile financial transactions, including room charges, payments, and taxes.
  • Daily Reports: Prepare detailed daily financial reports for management to ensure transparency and accountability.
  • Guest Services: Welcome and assist guests in a friendly manner, handle reservations, and arrange amenities like wake-up calls, taxis, and shuttle services.
  • Account Management: Post room charges and taxes to guest accounts, process invoices, and balance cash drawers.
  • Performance Metrics: Track key financial metrics and prepare end-of-day reports to monitor performance and identify areas for improvement.
Requirements:
  • Front Desk Experience: 3+ years of front desk experience at managerial level.
  • Mathematical Skills: Basic math and accounting skills are essential for accurate financial transactions.
  • Software Proficiency: Proficient in MS Office, PMS, and IDS software.
  • Communication Skills: Excellent verbal and written communication skills are necessary for effective guest interactions.
  • Attention to Detail: Detail-oriented and strong organizational skills are crucial for maintaining financial accuracy and meeting deadlines.
  • Education: Associate or Bachelor's degree in Hotel Management or related field.

This role requires a team player who can work well under pressure, demonstrating attention to detail, strong organizational skills, and excellent communication skills. If you are looking for a challenging opportunity to grow your career, we encourage you to apply.



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