
Operations Manager
13 hours ago
About this role
As a Senior Operations Manager, you will play a key role in driving efficiency and growth across our teams, fostering a culture of collaboration and innovation.
Key Responsibilities:
- Oversee daily operations across sales, warehouse, and customer service functions.
- Manage and mentor team leaders including Sales Managers, Warehouse Supervisors, and Customer Service Coordinators.
- Design and implement growth strategies (e.g., cross-selling and upselling initiatives).
- Optimize operational flows, from order management to last-mile delivery.
- Monitor financial metrics and ensure cost-effective operations.
- Collaborate with leadership on long-term growth plans.
Qualifications:
- Graduate/Postgraduate from a reputable institution.
- Strong background in operations and finance.
- Proven ability to lead cross-functional teams.
- Strategic thinker with hands-on problem-solving skills.
- Excellent communication and leadership abilities.
Required Skills:
- Strong financial acumen.
- Deep understanding of operational flows.
- Ability to drive efficiency and growth.
Preferred Skills:
- Experience in managing cross-functional teams.
- Proven track record in designing growth strategies.
What We Offer:
Our organization offers a dynamic work environment, opportunities for professional growth, and a competitive compensation package.
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