Customer Service Team Lead

Customer Service Team LeadThis role involves overseeing the day-to-day operations of a customer service team, ensuring high levels of customer satisfaction and support.Main Responsibilities:Manage team performance to deliver exceptional customer serviceAddress customer inquiries and facilitate communication between customers and the...

Job Title: Senior ManagerPurpose:Our organization seeks an experienced professional to lead a team of Group Operations experts responsible for processing new business and end-to-end policy servicing for group business.Context:The successful candidate will work within the Operations Department, focusing on Group New Business & Policy Servicing to provide...

Job Title: Culinary Team LeadAbout the RoleWe are seeking a highly skilled and experienced Culinary Team Lead to join our culinary team. The successful candidate will be responsible for leading a team of chefs and kitchen staff, ensuring the highest standards of quality and service in our kitchens.Key ResponsibilitiesSchedule Management: Manage the daily...

Job OverviewThe role of an Operations Manager involves overseeing the daily operations of a voice process, encompassing inbound, outbound, and tele-sales/customer support.This position entails leading a team of supervisors, team leaders, and agents to meet performance Key Performance Indicators (KPIs) and Service Level Agreements (SLAs).Key...

Customer Service RepresentativeLocation: RemoteCompany: Leading Credit Repair Agency/Debt Settlement in USA and Canada. The company is committed to helping individuals manage and resolve their credit effectively. We pride ourselves on delivering exceptional customer service and personalized financial solutions to our clients.We are seeking a highly motivated...

Bright Hospitality Private Limited is a leading hospitality company founded in 2007 with well-known brands such as AM PM, The California Boulevard, and Eternity. Our mission is to provide exceptional guest experiences.About the RoleThis full-time on-site position for a Restaurant Cashier requires excellent customer service skills, accuracy in cash handling,...

Job OverviewManage a team of bank staff and outsourced personnel.Key Responsibilities:Lead a minimum of 5 years experience in contact centre inbound / outbound (Banking/NBFC process)Have in-depth knowledge of the functioning of inbound and outbound contact centresManage vendor relationships, billing, and service levelsHandle cross-selling, sales targets,...

Job Overview:We are seeking an experienced Technical Services Leader to oversee our international services operations.The ideal candidate will have a strong track record of developing and implementing service strategies, driving efficiency, and ensuring customer satisfaction.The successful candidate will also possess excellent leadership skills, with the...

Job OverviewAs a senior leader, you will oversee the performance of a large team of analysts to ensure attainment of system, team, and individual customer service objectives. Your responsibilities will include managing key performance metrics, staying updated on service tasks and programs, and overseeing administrative aspects such as reporting.Key duties...

Service Head Job OpportunityAbout the role:This position involves leading strategic operations and service leadership to develop a comprehensive service and maintenance strategy for mobile robotics.You will oversee all aspects of MR operations, including developing standard operating procedures for onboarding and field operations.As a technical expert, you...