Service Lead

2 days ago

Rajahmundry, Andhra Pradesh, India beBeeService Full time ₹ 1,50,00,000 - ₹ 2,50,00,000
Service Head Job Opportunity

About the role:

  • This position involves leading strategic operations and service leadership to develop a comprehensive service and maintenance strategy for mobile robotics.
  • You will oversee all aspects of MR operations, including developing standard operating procedures for onboarding and field operations.
  • As a technical expert, you will provide guidance on complex mobile robotics systems, including sensors, actuators, and field instrumentation.
  • You will be the primary point of contact for high-value clients post-deployment, acting as a trusted advisor to foster strong relationships.
  • Leverage data to identify inefficiencies and improve processes across delivery, support, and customer engagement.

Requirements:

  • Bachelor's degree in Business, Operations, Engineering, or a related field (MBA is a plus).
  • A minimum of 12+ years of progressive experience in operations management, industrial maintenance, field service, or a related field, with at least 5+ years in a leadership role.
  • Deep understanding of mobile robotics systems and aftermarket product ecosystems. In-depth knowledge of various technologies relevant to robotics.
  • Preferred currently working with MR owners, a product company, or in the automotive industry.

To apply, please share your resume with us.

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