
Strategic Client Service Lead
6 days ago
Job Title: Strategic Client Service Lead
Location: Bangalore
Experience: 8–10 years
Industry: Advertising / Integrated Marketing / Creative Agency
Employment Type: Full-time
Job Description
We are seeking an experienced Client Servicing Director to lead client relationships and execution across creative and marketing projects. This role demands a strong communicator with advertising agency experience, an eye for detail, and the ability to align strategic brand objectives with compelling creative work.
Key Responsibilities:
- Work closely with client teams to understand their business strategies, marketing goals, and day-to-day requirements
- Act as a bridge between the client and internal teams to ensure smooth communication and on-time execution
- Develop brand strategy, digital marketing plans, and execution timelines
- Translate client briefs into actionable work plans across digital and offline platforms
- Collaborate with the content and creative teams to deliver structured, engaging content and campaign creatives
- Oversee the end-to-end development process — from research, creative concepts, artwork, documentation, to final rollout
- Presentation of creative concepts to clients, capturing feedback, and ensuring timely iterations
- Identify and pitch new potential clients to contribute to business expansion
Required Skills and Qualifications:
- 8–12 years of experience in client servicing/account management in an advertising or marketing agency
- Proven ability to manage multiple campaigns and client relationships simultaneously
- Strong understanding of digital and offline marketing workflows
- Excellent communication, presentation, and problem-solving skills
- Management of creative/content workflows and internal coordination
- Familiarity with the Bangalore market and regional sensibilities is a plus
- Leadership in client discussions with confidence and strategic insight
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