
Director of Strategic Operations
3 days ago
This role is for an experienced strategic-minded professional to join our Integrated GTM team, supporting both Digital Business Services and Engineering Services.
The ideal candidate will drive strategic deals across DBS and ERS, working closely with practice leaders and technical subject matter experts to identify gaps in offerings, develop GTM strategies, and create compelling pitches for new offerings and solutions.
- Solutioning and Presales Support: Provide strategic support in presales activities, including crafting solution frameworks, defining value propositions, and engaging with clients to present tailored solutions.
- Strategic Initiative Leadership: Lead strategic initiatives across DBS and ERS, focusing on enhancing our service offerings in cloud modernization, SRE, Digital Engineering, DevOps, and Agile practices.
- GTM Development: Collaborate with practice leaders and technical SMEs from both DBS and ERS to identify gaps in current offerings and develop GTM pitches for new and innovative solutions.
- Market Analysis: Conduct thorough market research to understand current trends, competitive landscape, and customer needs, ensuring our offerings are aligned with market demands.
Key Qualifications:
- 10+ years of experience in presales, strategy, or GTM roles, with a focus on Gen AI led Service Transformation, UX & UI, Digital Engagement Platforms, Modern Application Development, Multi-Channel Commerce, Cloud & Application Modernisation, API & Micro-services, BPM & RPA & Workforce Productivity Platforms, Mobility, Data and Advance Analytics, SaaS technologies like Salesforce, Agile & DevOps adoption, Industry and process consulting, COTS applications such as SAP, Oracle.
- In-depth understanding of the IT services landscape, with proven experience in both Digital Business Services and Engineering Services.
- Demonstrated ability to lead strategic initiatives, influence cross-functional teams, and drive results in a complex, matrixed organization.
- Proficiency in market analysis, strategic planning, and identifying trends and opportunities within the IT services industry.
- Excellent verbal and written communication skills, with the ability to articulate complex concepts clearly and persuasively to senior stakeholders.
- Bachelor's degree in Computer Science, Engineering, Business Administration, or a related field. A Master's degree or relevant certifications would be an advantage.
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