
Senior Training Program Manager
2 days ago
Training and Development Lead Role
Leading the development of comprehensive training programs is key to our operational success. The ideal candidate will have strong knowledge of Food & Beverages (F&B), including liquor service standards, as well as expertise in creating structured training modules for both front-of-house and back-of-house teams.
Responsibilities Include:
- Developing, implementing, and evaluating comprehensive training initiatives across all outlets to ensure brand consistency.
- Conducting regular training sessions for managers, chefs, bartenders, and service staff to enhance their skills and knowledge.
- Collaborating with HR and Operations teams to identify training needs and develop targeted solutions.
- Monitoring performance and assessing the effectiveness of training programs to inform future improvements.
Key Skills and Requirements:
- Proven experience in F&B training, ideally within the restaurant, lounge, bar, or hospitality industry.
- Strong knowledge of food, cocktails, wines, and liquor service standards.
- Expertise in creating engaging training modules, SOPs, and skill assessments.
- Excellent communication, presentation, and leadership skills.
- Ability to travel across outlets for training sessions.
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