Dispute Resolution Specialist

Dispute Resolution SpecialistWe're seeking a proactive and empathetic professional to handle employee and stakeholder concerns with professionalism, discretion, and care.Key Responsibilities:Receive, log, and manage all formal grievances and complaints.Conduct impartial investigations through interviews, data collection, and documentation.Mediate between...

As a seasoned legal professional, you will play a pivotal role in managing disputes on our online platform.About the Role:Manage dispute resolution processes.Provide administrative and technical support to parties involved in the dispute resolution process.Coordinate dispute communication and case management.Offer task support to and collaborate with neutral...

Global Collections SpecialistWe are seeking an experienced Global Collections Specialist to manage our dispute mailbox and handle invoice credit and rebill tickets efficiently.Key Responsibilities:Process credit requests for service invoices and create replacement documents in CRM.Resolve disputes by scrutinizing and verifying invoices through calls and...

Complaints Resolution ExpertAs a Grievance Officer, you will be responsible for managing all aspects of complaints resolution across various channels.Key Responsibilities:Manage day-to-day grievances via email/phone and other channels, acknowledging customer complaints within specified timelines, sorting and prioritizing severity and urgency, and driving...

Grievance Resolution SpecialistWe are seeking a highly skilled Grievance Resolution Specialist to join our team.The ideal candidate will have 1-2 years of experience in resolving grievances and possess excellent communication and problem-solving skills.Key Responsibilities:Resolve customer complaints and issues in a fair and timely manner.Analyze situations,...

As a Crisis Resolution Specialist, you will bridge the gap between technical teams to provide seamless support to customers. This role requires close collaboration with Support, Engineering, and Infrastructure teams to identify and resolve production issues in our application.

Job Opportunity: Collections AssociateWe are seeking a highly organized and detail-oriented professional to manage the dispute mailbox, handle invoice credit and rebill tickets efficiently, and provide dispute resolution by scrutinizing and verifying disputed invoices.This role requires managing the dispute mailbox and handling invoice credit and rebill...

Senior Associate - Retail Banking Ops-Cards Operations IssuingAbout the RoleThis Senior Associate position is responsible for minimizing financial losses for the bank, merchants, and cardholders by implementing robust chargeback management processes.Key ResponsibilitiesChargeback Management: Handle daily chargeback cases promptly to minimize financial...

Job Title: Critical Incident Resolution SpecialistRole Summary:Manage and resolve critical incidents with minimal business impact.Key Responsibilities:Analyze and facilitate immediate response to critical incidents affecting groups of end-users.Advises/consults on complex incidents, including significant events and management communications.Engage...

Accounts Receivable Professional RoleWe are seeking a skilled Accounts Receivable Specialist to support our team. The ideal candidate will have approximately 2–4 years of hands-on accounting experience, preferably with Canadian accounting firms or in public practice.Key Responsibilities:Billing and Invoicing:Generate, review, and distribute client invoices...