Grievance Resolution Specialist

5 days ago


Nagpur, Maharashtra, India beBeeGrievance Full time ₹ 10,00,000 - ₹ 15,00,000
Grievance Resolution Specialist

We are seeking a highly skilled Grievance Resolution Specialist to join our team.

The ideal candidate will have 1-2 years of experience in resolving grievances and possess excellent communication and problem-solving skills.

Key Responsibilities:

  • Resolve customer complaints and issues in a fair and timely manner.
  • Analyze situations, identify root causes, and develop effective solutions.
  • Communicate with customers, employees, and management to ensure issues are resolved satisfactorily.
  • Maintain accurate records of all interactions and resolutions.

Requirements:

  • Bachelor's degree in a related field.
  • 1-2 years of experience in grievance resolution or a related field.
  • Excellent communication and problem-solving skills.
  • Able to work independently and as part of a team.

Benefits:

  • Ongoing training and development opportunities.
  • Competitive salary and benefits package.
  • Paid time off and holidays.

Location: Koramangala, Bangalore. Apply at: [insert link].



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