Crisis Resolution Specialist

Job Title: Crisis Resolution Expert">As a Crisis Resolution Expert, you will be the linchpin between our Support, Engineering and Infrastructure teams. You will enable a seamless experience for our customers by orchestrating and driving the investigation of production issues in our application, which is a SaaS product consisting of Spring based...

Grievance Resolution SpecialistWe are seeking a highly skilled Grievance Resolution Specialist to join our team.The ideal candidate will have 1-2 years of experience in resolving grievances and possess excellent communication and problem-solving skills.Key Responsibilities:Resolve customer complaints and issues in a fair and timely manner.Analyze situations,...

Dispute Resolution SpecialistWe're seeking a proactive and empathetic professional to handle employee and stakeholder concerns with professionalism, discretion, and care.Key Responsibilities:Receive, log, and manage all formal grievances and complaints.Conduct impartial investigations through interviews, data collection, and documentation.Mediate between...

Job Title: Critical Incident Resolution SpecialistRole Summary:Manage and resolve critical incidents with minimal business impact.Key Responsibilities:Analyze and facilitate immediate response to critical incidents affecting groups of end-users.Advises/consults on complex incidents, including significant events and management communications.Engage...

Revenue Cycle Specialist Job DescriptionAbout the RoleWe are seeking skilled individuals to join our healthcare revenue cycle team as Revenue Cycle Specialists. In this role, you will be responsible for making calls to US healthcare insurance companies, resolving outstanding claims, and ensuring timely reimbursement for healthcare providers.Key...

Global Collections SpecialistWe are seeking an experienced Global Collections Specialist to manage our dispute mailbox and handle invoice credit and rebill tickets efficiently.Key Responsibilities:Process credit requests for service invoices and create replacement documents in CRM.Resolve disputes by scrutinizing and verifying invoices through calls and...

As a seasoned legal professional, you will play a pivotal role in managing disputes on our online platform.About the Role:Manage dispute resolution processes.Provide administrative and technical support to parties involved in the dispute resolution process.Coordinate dispute communication and case management.Offer task support to and collaborate with neutral...

Complaints Resolution ExpertAs a Grievance Officer, you will be responsible for managing all aspects of complaints resolution across various channels.Key Responsibilities:Manage day-to-day grievances via email/phone and other channels, acknowledging customer complaints within specified timelines, sorting and prioritizing severity and urgency, and driving...

As a Cybersecurity Specialist, you will play a pivotal role in safeguarding our digital assets. Your responsibilities include:Key ResponsibilitiesIncident Verification: Validate and confirm potential security breaches, ensuring timely and accurate response.Threat Analysis: Conduct comprehensive analysis of security incidents, identifying root causes and...

Job Title: Public Relations SpecialistWe are seeking a skilled and strategic Public Relations Specialist to join our team. As a key member of our communications group, you will be responsible for developing and implementing effective PR campaigns to support our brand awareness and product launches.Key Responsibilities:Drafting and disseminating press...